Average Ratings 7 Ratings

Total
ease
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design
support

Average Ratings 0 Ratings

Total
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features
design
support

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Description

Alchemer provides the ideal customer, market, and employee feedback solution for any company that has outgrown SurveyMonkey or doesn't want the expense and complexities of Qualtrics. The Alchemer Platform is the fastest, easiest, most effective way to close the feedback loop with your customers and employees. Now you can collect the best feedback with Alchemer Survey and Alchemer Mobile and close the loop with Alchemer Workflow.

Description

Submit.ninja is a quick and straightforward tool designed for gathering NPS and CSAT feedback, catering to teams that seek organized insights without the complexity of a comprehensive survey platform. With no signup necessary, you can create a customized feedback form in mere seconds by selecting a template, adjusting colors, and specifying any metadata to capture, such as user ID, campaign, or plan. Once completed, you can easily embed the form into your website or application, or share it through a full-page link. The responses are displayed in an intuitive dashboard that allows you to monitor trends over time, and you can set up email notifications to stay updated on new feedback or seamlessly forward them to your CRM or helpdesk. If you need a more in-depth analysis, you can export all the data as a CSV file. Submit.ninja supports multiple languages and maintains a consistent brand experience, making it a lightweight and user-friendly option that helps you obtain valuable feedback quickly. This efficiency is particularly beneficial for teams looking to enhance their customer experience without the burden of complex tools.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

5X Yes 
APIANT Yes 
Advantage CSP Yes 
Bit.ai Yes 
Cloudbeds Yes 
HubSpot Customer Platform Yes 
Humanitru Yes 
Integrately Yes 
KonnectzIT Yes 
LatitudeLearning Yes 
LeadSimple Yes 
Mailchimp Yes 
Rambox Yes 
Rippling Yes 
Salesforce Yes 
Salesforce Agentforce Marketing Yes 
Stackreaction Yes 
Workato Yes 
X (Twitter) Yes 

Integrations

5X No 
APIANT No 
Advantage CSP No 
Bit.ai No 
Cloudbeds No 
HubSpot Customer Platform No 
Humanitru No 
Integrately No 
KonnectzIT No 
LatitudeLearning No 
LeadSimple No 
Mailchimp No 
Rambox No 
Rippling No 
Salesforce No 
Salesforce Agentforce Marketing No 
Stackreaction No 
Workato No 
X (Twitter) No 

Pricing Details

Individuals
Free - $0
Basic License - $25 per month
Standard License - $84 per month
Market Research License- $125 per month

Team and Enterprise - custom pricing
Free Trial Yes 
Free Version Yes 

Pricing Details

$39/month
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Alchemer

Founded

2006

Country

United States

Website

www.alchemer.com

Vendor Details

Company Name

Submit Ninja

Founded

2025

Country

Austria

Website

submit.ninja/

Product Features

Customer Experience

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management Yes 
Knowledge Management Yes 
Multi-Channel Collection Yes 
Sentiment Analysis Yes 
Survey Management Yes 
Text Analysis Yes 
Trend Analysis No 

Market Research

Benchmarking Yes 
Compensation Management Yes 
Data Management Yes 
Email / Online Yes 
Face-to-Face Yes 
Panel Management Yes 
Paper-Based Yes 
Phone-Based Yes 
Sample Management Yes 
Statistical Analysis Yes 
Survey Management Yes 

NPS

SMS Survey

Alerts / Notifications No 
Analytics / Reporting No 
Audience Targeting No 
Campaign Management No 
Contact Management No 
Customizable Templates No 
Keyword Tracking No 
MMS No 
Mass Texting No 
Message Personalization No 
Scheduled Messaging No 
Survey Builder Yes 
Template Management No 

Survey

Custom Survey URLs Yes 
Data Analysis Tools Yes 
Email Marketing Yes 
Mobile Survey Yes 
Offline Response Collection Yes 
Paper Survey No 
Question Branching Yes 
Question Library Yes 
Site Intercept Survey Yes 
Skip Logic Yes 
Supports Audio / Images / Video Yes 

Product Features

NPS

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