Average Ratings 7 Ratings
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Description
Alchemer provides the ideal customer, market, and employee feedback solution for any company that has outgrown SurveyMonkey or doesn't want the expense and complexities of Qualtrics. The Alchemer Platform is the fastest, easiest, most effective way to close the feedback loop with your customers and employees. Now you can collect the best feedback with Alchemer Survey and Alchemer Mobile and close the loop with Alchemer Workflow.
Description
Connecting with others has never been more accessible, yet in today's hyper-connected environment, many relationships remain surface-level and transactional, making it harder to forge deeper emotional bonds. To effectively meet the evolving needs of customers and foster these essential connections, businesses require valuable insights that can drive immediate responses. Maru Group stands out as an innovative, technology-driven global insights firm that provides a versatile approach to market research. Our services empower you to engage meaningfully with your customers and make data-informed business choices. We leverage proprietary technology, extensive industry knowledge, and collaboration with top research professionals from various regions. Through our advanced technology platform, Maru/HUB, we offer reliable data samples, on-demand research, and specialized advisory services tailored to your industry, ensuring you stay ahead in understanding your audience. Our commitment to delivering actionable insights helps not just in understanding customer preferences but also in nurturing lasting relationships.
API Access
Has API
No
API Access
Has API
No
Integrations
ActiveCampaign
Yes
Alida
Yes
Aritic PinPoint
Yes
Chattermill
Yes
Codeless Platforms Alerting Software
Yes
Google Analytics
Yes
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
Humanitru
Yes
Integrately
Yes
Integrations
ActiveCampaign
No
Alida
No
Aritic PinPoint
No
Chattermill
No
Codeless Platforms Alerting Software
No
Google Analytics
No
HubSpot CRM
No
HubSpot Customer Platform
No
Humanitru
No
Integrately
No
Pricing Details
Individuals
Free - $0
Basic License - $25 per month
Standard License - $84 per month
Market Research License- $125 per month
Team and Enterprise - custom pricing
Free - $0
Basic License - $25 per month
Standard License - $84 per month
Market Research License- $125 per month
Team and Enterprise - custom pricing
Free Trial
Yes
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Alchemer
Founded
2006
Country
United States
Website
www.alchemer.com
Vendor Details
Company Name
Maru Group
Founded
2016
Country
Canada
Website
www.marugroup.net
Product Features
Customer Experience
Action Management
No
Analytics
No
Customer Segmentation
No
Dashboard
No
Feedback Management
Yes
Knowledge Management
Yes
Multi-Channel Collection
Yes
Sentiment Analysis
Yes
Survey Management
Yes
Text Analysis
Yes
Trend Analysis
No
Market Research
Benchmarking
Yes
Compensation Management
Yes
Data Management
Yes
Email / Online
Yes
Face-to-Face
Yes
Panel Management
Yes
Paper-Based
Yes
Phone-Based
Yes
Sample Management
Yes
Statistical Analysis
Yes
Survey Management
Yes
SMS Survey
Alerts / Notifications
No
Analytics / Reporting
No
Audience Targeting
No
Campaign Management
No
Contact Management
No
Customizable Templates
No
Keyword Tracking
No
MMS
No
Mass Texting
No
Message Personalization
No
Scheduled Messaging
No
Survey Builder
Yes
Template Management
No
Survey
Custom Survey URLs
Yes
Data Analysis Tools
Yes
Email Marketing
Yes
Mobile Survey
Yes
Offline Response Collection
Yes
Paper Survey
No
Question Branching
Yes
Question Library
Yes
Site Intercept Survey
Yes
Skip Logic
Yes
Supports Audio / Images / Video
Yes
Product Features
Customer Experience
Action Management
No
Analytics
No
Customer Segmentation
No
Dashboard
No
Feedback Management
No
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
No
Text Analysis
No
Trend Analysis
No
Market Research
Benchmarking
No
Compensation Management
No
Data Management
Yes
Email / Online
Yes
Face-to-Face
No
Panel Management
Yes
Paper-Based
No
Phone-Based
No
Sample Management
Yes
Statistical Analysis
Yes
Survey Management
Yes
Survey
Custom Survey URLs
Yes
Data Analysis Tools
Yes
Email Marketing
Yes
Mobile Survey
Yes
Offline Response Collection
No
Paper Survey
No
Question Branching
Yes
Question Library
Yes
Site Intercept Survey
Yes
Skip Logic
Yes
Supports Audio / Images / Video
Yes
