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Description
Alchemer provides the ideal customer, market, and employee feedback solution for any company that has outgrown SurveyMonkey or doesn't want the expense and complexities of Qualtrics. The Alchemer Platform is the fastest, easiest, most effective way to close the feedback loop with your customers and employees. Now you can collect the best feedback with Alchemer Survey and Alchemer Mobile and close the loop with Alchemer Workflow.
Description
Our data collection platform is perfectly suited for various survey methods, including online surveys, CAPI, CATI, and traditional paper surveys. We prioritize user-friendly software that eliminates the need for complex scripting, thereby minimizing errors and enhancing user productivity. Our comprehensive suite of integrated tools addresses most market research analysis and reporting needs, featuring capabilities such as cross-tabulations, charting, both online and offline reporting, and dynamic online dashboards. Essentially, our software caters to everyone from data processing professionals to occasional users. With the growing significance of data reporting and delivery in the market research sector, the automation of reports and the provision of data through interactive dashboards are increasingly standard practices. Thus, we concentrate on providing data precisely when our clients require it. Although we do not function as a full-service market research agency, we are dedicated to assisting you in obtaining valuable customer feedback efficiently. In today's data-driven environment, we ensure that our tools are adaptable to meet evolving client needs and expectations.
API Access
Has API
No
API Access
Has API
No
Integrations
6Connex
Yes
ActiveCampaign
Yes
Advantage CSP
Yes
Alida
Yes
Bit.ai
Yes
COZYROC SSIS+ Suite
Yes
Chattermill
Yes
Codeless Platforms Alerting Software
Yes
Facebook
Yes
Flow XO
Yes
Integrations
6Connex
No
ActiveCampaign
No
Advantage CSP
No
Alida
No
Bit.ai
No
COZYROC SSIS+ Suite
No
Chattermill
No
Codeless Platforms Alerting Software
No
Facebook
No
Flow XO
No
Pricing Details
Individuals
Free - $0
Basic License - $25 per month
Standard License - $84 per month
Market Research License- $125 per month
Team and Enterprise - custom pricing
Free - $0
Basic License - $25 per month
Standard License - $84 per month
Market Research License- $125 per month
Team and Enterprise - custom pricing
Free Trial
Yes
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Alchemer
Founded
2006
Country
United States
Website
www.alchemer.com
Vendor Details
Company Name
MRDC Software
Country
United Kingdom
Website
www.mrdcsoftware.com
Product Features
Customer Experience
Action Management
No
Analytics
No
Customer Segmentation
No
Dashboard
No
Feedback Management
Yes
Knowledge Management
Yes
Multi-Channel Collection
Yes
Sentiment Analysis
Yes
Survey Management
Yes
Text Analysis
Yes
Trend Analysis
No
Market Research
Benchmarking
Yes
Compensation Management
Yes
Data Management
Yes
Email / Online
Yes
Face-to-Face
Yes
Panel Management
Yes
Paper-Based
Yes
Phone-Based
Yes
Sample Management
Yes
Statistical Analysis
Yes
Survey Management
Yes
SMS Survey
Alerts / Notifications
No
Analytics / Reporting
No
Audience Targeting
No
Campaign Management
No
Contact Management
No
Customizable Templates
No
Keyword Tracking
No
MMS
No
Mass Texting
No
Message Personalization
No
Scheduled Messaging
No
Survey Builder
Yes
Template Management
No
Survey
Custom Survey URLs
Yes
Data Analysis Tools
Yes
Email Marketing
Yes
Mobile Survey
Yes
Offline Response Collection
Yes
Paper Survey
No
Question Branching
Yes
Question Library
Yes
Site Intercept Survey
Yes
Skip Logic
Yes
Supports Audio / Images / Video
Yes
Product Features
Market Research
Benchmarking
No
Compensation Management
No
Data Management
Yes
Email / Online
No
Face-to-Face
No
Panel Management
No
Paper-Based
No
Phone-Based
No
Sample Management
No
Statistical Analysis
Yes
Survey Management
No
