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Description
Alchemer provides the ideal customer, market, and employee feedback solution for any company that has outgrown SurveyMonkey or doesn't want the expense and complexities of Qualtrics. The Alchemer Platform is the fastest, easiest, most effective way to close the feedback loop with your customers and employees. Now you can collect the best feedback with Alchemer Survey and Alchemer Mobile and close the loop with Alchemer Workflow.
Description
Gathering customer input is essential for enhancing your product offerings. By utilizing our platform, you can effortlessly collect, manage, and evaluate customer feedback. Integrating Doorbell into your website or app takes under two minutes, allowing you to customize every aspect of the feedback form according to your preferences. Our small, agile team is committed to rapidly addressing any challenges, and we value our customers' contributions to our development strategy. Doorbell easily integrates with over 30 other services, ensuring it complements your existing workflow seamlessly. You will receive notifications regarding customer feedback either through email or your preferred team chat application, enabling collaborative management and analysis of insights received. Our quick and straightforward sign-up process only requires essential information from you. Since Doorbell operates as a self-contained library, it minimally impacts your application's size and performance. To set it up on your website, you will only need to copy and paste approximately ten lines of code; for iOS apps, CocoaPods is required, while Android apps necessitate Gradle. Additionally, we are continuously refining our services based on user experiences, ensuring that our solutions remain relevant and effective.
API Access
Has API
No
API Access
Has API
No
Integrations
Slack
Yes
Advantage CSP
Yes
Bit.ai
Yes
Facebook
Yes
Integrately
Yes
Jira
No
LatitudeLearning
Yes
Mailchimp
Yes
ProjectManager
Yes
Salesforce
Yes
Integrations
Slack
Yes
Advantage CSP
No
Bit.ai
No
Facebook
No
Integrately
No
Jira
Yes
LatitudeLearning
No
Mailchimp
No
ProjectManager
No
Salesforce
No
Pricing Details
Individuals
Free - $0
Basic License - $25 per month
Standard License - $84 per month
Market Research License- $125 per month
Team and Enterprise - custom pricing
Free - $0
Basic License - $25 per month
Standard License - $84 per month
Market Research License- $125 per month
Team and Enterprise - custom pricing
Free Trial
Yes
Free Version
Yes
Pricing Details
$29 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Alchemer
Founded
2006
Country
United States
Website
www.alchemer.com
Vendor Details
Company Name
Doorbell.io
Founded
2013
Country
United Kingdom
Website
doorbell.io
Product Features
Customer Experience
Action Management
No
Analytics
No
Customer Segmentation
No
Dashboard
No
Feedback Management
Yes
Knowledge Management
Yes
Multi-Channel Collection
Yes
Sentiment Analysis
Yes
Survey Management
Yes
Text Analysis
Yes
Trend Analysis
No
Market Research
Benchmarking
Yes
Compensation Management
Yes
Data Management
Yes
Email / Online
Yes
Face-to-Face
Yes
Panel Management
Yes
Paper-Based
Yes
Phone-Based
Yes
Sample Management
Yes
Statistical Analysis
Yes
Survey Management
Yes
SMS Survey
Alerts / Notifications
No
Analytics / Reporting
No
Audience Targeting
No
Campaign Management
No
Contact Management
No
Customizable Templates
No
Keyword Tracking
No
MMS
No
Mass Texting
No
Message Personalization
No
Scheduled Messaging
No
Survey Builder
Yes
Template Management
No
Survey
Custom Survey URLs
Yes
Data Analysis Tools
Yes
Email Marketing
Yes
Mobile Survey
Yes
Offline Response Collection
Yes
Paper Survey
No
Question Branching
Yes
Question Library
Yes
Site Intercept Survey
Yes
Skip Logic
Yes
Supports Audio / Images / Video
Yes
Product Features
Customer Experience
Action Management
No
Analytics
Yes
Customer Segmentation
No
Dashboard
Yes
Feedback Management
Yes
Knowledge Management
No
Multi-Channel Collection
Yes
Sentiment Analysis
Yes
Survey Management
No
Text Analysis
No
Trend Analysis
Yes
