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Description
Alchemer provides the ideal customer, market, and employee feedback solution for any company that has outgrown SurveyMonkey or doesn't want the expense and complexities of Qualtrics. The Alchemer Platform is the fastest, easiest, most effective way to close the feedback loop with your customers and employees. Now you can collect the best feedback with Alchemer Survey and Alchemer Mobile and close the loop with Alchemer Workflow.
Description
Strive to captivate your customers in every way possible by crafting experiences that leave them eager for more. Harness the potential of customer experience with Antlere, allowing your outcomes to showcase the transformation. Provide seamless interactions throughout every engagement an employee has with your brand, and prepare to discover your workforce's full capabilities. Satisfied customers are more inclined to invest further, remain loyal, and share your organization's merits with others. Offering outstanding experiences cultivates enduring customer loyalty and distinguishes you from competitors. In today’s world, technology and options have empowered customers like never before. Antlere equips you with the essential resources to ensure that every interaction is unforgettable, fostering customer allegiance. Achieving a remarkable customer experience involves some added creativity and charm. Elevate the traditional customer journey by delighting them through diverse interactions, making each touchpoint a moment to remember. By doing so, you not only enhance satisfaction but also build a strong foundation for long-term relationships.
API Access
Has API
No
API Access
Has API
No
Integrations
5X
Yes
6Connex
Yes
Advantage CSP
Yes
COZYROC SSIS+ Suite
Yes
Cloudbeds
Yes
Codeless Platforms Alerting Software
Yes
Evidence
Yes
Facebook
Yes
Flow XO
Yes
Google Analytics
Yes
Integrations
5X
No
6Connex
No
Advantage CSP
No
COZYROC SSIS+ Suite
No
Cloudbeds
No
Codeless Platforms Alerting Software
No
Evidence
No
Facebook
No
Flow XO
No
Google Analytics
No
Pricing Details
Individuals
Free - $0
Basic License - $25 per month
Standard License - $84 per month
Market Research License- $125 per month
Team and Enterprise - custom pricing
Free - $0
Basic License - $25 per month
Standard License - $84 per month
Market Research License- $125 per month
Team and Enterprise - custom pricing
Free Trial
Yes
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Alchemer
Founded
2006
Country
United States
Website
www.alchemer.com
Vendor Details
Company Name
Antlere
Founded
2015
Country
United Kingdom
Website
antlere.com
Product Features
Customer Experience
Action Management
No
Analytics
No
Customer Segmentation
No
Dashboard
No
Feedback Management
Yes
Knowledge Management
Yes
Multi-Channel Collection
Yes
Sentiment Analysis
Yes
Survey Management
Yes
Text Analysis
Yes
Trend Analysis
No
Market Research
Benchmarking
Yes
Compensation Management
Yes
Data Management
Yes
Email / Online
Yes
Face-to-Face
Yes
Panel Management
Yes
Paper-Based
Yes
Phone-Based
Yes
Sample Management
Yes
Statistical Analysis
Yes
Survey Management
Yes
SMS Survey
Alerts / Notifications
No
Analytics / Reporting
No
Audience Targeting
No
Campaign Management
No
Contact Management
No
Customizable Templates
No
Keyword Tracking
No
MMS
No
Mass Texting
No
Message Personalization
No
Scheduled Messaging
No
Survey Builder
Yes
Template Management
No
Survey
Custom Survey URLs
Yes
Data Analysis Tools
Yes
Email Marketing
Yes
Mobile Survey
Yes
Offline Response Collection
Yes
Paper Survey
No
Question Branching
Yes
Question Library
Yes
Site Intercept Survey
Yes
Skip Logic
Yes
Supports Audio / Images / Video
Yes
Product Features
Customer Experience
Action Management
No
Analytics
No
Customer Segmentation
No
Dashboard
No
Feedback Management
No
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
No
Text Analysis
No
Trend Analysis
No
Survey
Custom Survey URLs
Yes
Data Analysis Tools
Yes
Email Marketing
Yes
Mobile Survey
Yes
Offline Response Collection
No
Paper Survey
No
Question Branching
No
Question Library
No
Site Intercept Survey
No
Skip Logic
No
Supports Audio / Images / Video
Yes
