Average Ratings 0 Ratings
Average Ratings 24 Ratings
Description
Every day, across 43 different countries, we demonstrate to our clients the importance of collaboration. Case management is inherently a collaborative endeavor. It involves bringing together various elements into a cohesive process through cooperation. This entails evaluating needs, strategizing, organizing, and enabling the provision of support and services. It focuses on fulfilling the requirements of both service providers and those who are in need of those services. Alcea CaseTrack offers a fully customizable solution designed to address all aspects of case management. You can monitor intricate interactions while collaborating with all necessary resources, including documentation and the resulting outcomes. Discover how Alcea CaseTrack can enhance your business's collaborative efforts. This applies to both private and governmental organizations in sectors such as healthcare, auditing, legal, and social services, where the teamwork of individuals—ranging from case workers and managers to clients and respondents—creates a complex landscape to navigate. By fostering effective collaboration, we can transform case management into a more streamlined and efficient process.
Description
CHARMS is a secure online case management system that manages all aspects of record-keeping for foster care, adoptions, children residential, supported housing, residential family centers, foster carer recruitment hubs and other care services.
SCN is a non-profit organisation and will always be privately owned. It is based on the sociocracy principles, so that all employees and customers are a part of the CHARMS Community and its growth and progress. Everyone - employees and customers, suppliers, and most importantly, CHARMS users - has a say on what CHARMS should do. We want to make sure that educators, social workers and other care providers, as well as support staff, can focus on their work knowing that CHARMS will protect their sensitive information.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Gmail
No
HubSpot CRM
No
Microsoft Outlook
No
Salesforce
No
Integrations
Gmail
Yes
HubSpot CRM
Yes
Microsoft Outlook
Yes
Salesforce
Yes
Pricing Details
$20 per month
Free Trial
No
Free Version
No
Pricing Details
$150 per month
There are no charges for training, data import, setup or configuration.
Customers may purchase a minimum of just 1 licence.
Customers may purchase a minimum of just 1 licence.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Alcea Tracking Solutions
Founded
1997
Country
Canada
Website
alceatech.com/case-management/
Vendor Details
Company Name
Social Care Network Solutions Limited
Founded
1996
Country
United Kingdom
Website
www.socialcarenetwork.com
Product Features
Legal Case Management
Billing Management
No
Calendar Management
No
Case Notes
Yes
Client Management
Yes
Communication Tracking
Yes
Conflict Management
Yes
Corporations
Yes
Court Management
No
Discovery Management
No
Docket Management
Yes
Document Management
Yes
Expense Tracking
No
Government
No
Law Firms
No
Records Management
Yes
Task Management
Yes
Time Tracking
Yes
Trust Accounting
No
Patient Case Management
Activity Tracking
Yes
Assessment Notes
Yes
Billing & Invoicing
Yes
Calendar Management
Yes
Candidate Identification
Yes
Case List Management
Yes
Eligibility Verification
No
HIPAA Compliant
No
Medical History Records
No
Patient Records
No
Referral Management
Yes
Treatment Planning
No
Social Work Case Management
Case Notes
No
Client Management
No
Document Management
No
Forms Management
No
Goal Setting / Tracking
No
Program Management
No
Referral Management
No
Reporting & Statistics
No
Scheduling
No
Volunteer Management
No
Product Features
Foster Care
Adoption Management
Yes
Automated Reminders
Yes
Available Families Database
Yes
Case Management
Yes
Checklists
Yes
Child Intake
Yes
Education Requirements Tracking
Yes
Family Portal
Yes
Foster to Adopt
Yes
Online Applications
Yes
Online Licensing Forms
Yes
Payments Tracking
Yes
Placement Management
Yes
Reporting
Yes
Respite Credits Tracking
Yes
Treatment Management
Yes
Government
Budgeting & Forecasting
No
Code Enforcement
No
Compliance Management
No
Fixed Asset Management
No
Inventory Management
No
License Issuance
No
Permit Issuance
No
Purchasing & Receiving
No
Self Service Portal
No
Taxation & Assessment
No
Utility Billing
No
Work Order Management
No
Human Services
Case Management
Yes
Certification & Licensing
No
Child Welfare Management
Yes
Document Management
Yes
Reporting & Statistics
Yes
Scheduling
Yes
Time Tracking
Yes
Training Management
Yes
Nonprofit
Accounting
No
Committee Management
No
Donor Management
Yes
Dues Management
No
Event Management
Yes
Fundraising Management
No
Member Database
Yes
Membership Management
Yes
Social Media Management
No
Volunteer Management
Yes
Social Work Case Management
Case Notes
Yes
Client Management
Yes
Document Management
Yes
Forms Management
Yes
Goal Setting / Tracking
Yes
Program Management
Yes
Referral Management
Yes
Reporting & Statistics
Yes
Scheduling
Yes
Volunteer Management
Yes