Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Rainbow business communication solutions provide intuitive collaboration tools encompassing voice and video, effectively linking individuals, machines, and workflows. As a robust, enterprise-level cloud communication platform, Rainbow was entirely developed in Europe, with its services hosted in secure data centers worldwide. Depending on your specific requirements, Rainbow can be implemented on-premises, in a hybrid model, or entirely from the cloud. Its open architecture, along with advanced telephony features, facilitates the integration of your existing telephony systems and aligns Rainbow with your business processes and various SaaS applications. Whether your organization requires a comprehensive environment hosted on-site or within a private data center of your choice, or if you prefer a cloud solution that allows you to maintain your current investments while enhancing your existing telephony with collaboration features, Rainbow can accommodate your needs. You can effortlessly create or join audio and video meetings with up to 120 participants, featuring up to 12 concurrent video streams for an engaging experience. Additionally, this versatility makes it an ideal choice for organizations of any size looking to enhance their communication strategies.
Description
Is it true that only OTAs have the capability to manage and interact with their clientele? Our platform offers an extensive customer information system where you can record all pertinent details about your clients, such as contact information, passport and visa data, frequent flyer points, as well as their preferred seats and meal choices. With this comprehensive data at your fingertips, you will consistently stay ahead in ensuring customer satisfaction! Rainbow CTM consolidates all your bookings, whether from GDS or non-GDS sources like hotels, tours, activities, insurance, and more, into a single accessible platform to facilitate seamless follow-ups and successful closures with your clients. Are you exhausted from navigating new suppliers or questioning whether your team is utilizing the appropriate ones? There’s no need for concern; we boast a network of over 2,000 suppliers spanning various categories, including air travel, accommodations, holidays, insurance, and Forex, available worldwide. Additionally, we provide exclusive offers to help you present the best deals to your customers, enhancing your service even further! Ultimately, our goal is to empower your business to thrive in a competitive market.
API Access
Has API
No
API Access
Has API
No
Integrations
Hudini
Yes
Kairos Terminal
No
OmniPCX Enterprise Communication Server
Yes
Integrations
Hudini
No
Kairos Terminal
Yes
OmniPCX Enterprise Communication Server
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$19.88 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Alcatel-Lucent
Founded
2014
Country
France
Website
www.al-enterprise.com/en/rainbow
Vendor Details
Company Name
Rainbow CTM
Country
India
Website
www.rainbowctm.com
Product Features
Cloud Communication Platform
Audio / Video Conferencing
No
Call Center
No
Call Recording
No
Call Routing
No
Chat / Messaging
No
Fax Management
No
File Sharing
No
IVR / Voice Recognition
No
Video Conferencing
Electronic Hand Raising
No
Mobile Access
No
On-Demand Webcasting
No
Presentation Streaming
No
Presentation Tools
No
Private Chat
No
Real-Time Chat
No
Record & Playback Ability
No
Screen Sharing
No
Two-Way Audio & Video
No
Video Conferencing
No
Whiteboard
No
Web Conferencing
Electronic Hand Raising
No
Mobile Access
No
On-Demand Webcasting
No
Presentation Streaming
No
Presentation Tools
No
Private Chat
No
Real-Time Chat
No
Record & Playback Ability
No
Screen Sharing
No
Two-Way Audio & Video
No
Video Conferencing
No
Whiteboard
No
Product Features
Travel Agency
Central Reservation System
No
Customer Database
No
Flight Booking
No
GDS / OTA Integration
No
Itinerary Creation
No
Marketing Management
No
Payment Processing
No
Promotions Management
No
Quote Management
No
Rental Car Reservations
No
Single / Group Reservations
No