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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Alanna serves as a virtual closing assistant for title companies, showcasing intelligence, resourcefulness, and a constant willingness to assist. Available around the clock, she addresses both general inquiries and file-specific questions every day of the year. She efficiently opens new orders in production systems such as ResWare, SoftPro, and RamQuest, also providing 24/7 availability. Additionally, Alanna generates buyer and seller net sheets along with closing cost estimates at any time. She collects and processes essential seller and buyer information while proactively reaching out with text messages to all transaction parties. Alanna also supports mass text message marketing campaigns aimed at post-closing marketing, client retention, and acquiring new business opportunities. Acting as a brand ambassador, she guides consumers through the title process, making her a crucial part of the client-service team. You can even customize her appearance and style to align with your business identity! While no title agency can respond to every routine client question instantaneously, Alanna can effortlessly handle both file-based and general inquiries via text or web chat, thereby enhancing overall client satisfaction. This seamless integration into your operations makes Alanna an invaluable asset.

Description

Sellence operates as an AI-driven SMS sales agent specifically designed for ecommerce and B2C brands, effectively closing sales through tailored, one-on-one conversations while also managing abandoned carts, addressing browse abandonment, starting welcome sequences, re-engaging inactive customers, and automatically revitalizing leads. In contrast to conventional chatbots that merely respond to inquiries, Sellence's agents leverage machine learning and conversational AI to adapt to customer intentions, resulting in conversion rates that are five times higher, increased agent capacity by 1.5 times, and an impressive 5.5% boost in client engagement without any initial costs. The platform integrates effortlessly with prominent ecommerce solutions such as Shopify, WooCommerce, BigCommerce, and Magento, as well as custom storefronts through user-friendly API connectors, enabling brands to scale personalized SMS outreach effectively while avoiding mass messaging. Its innovative conversation flows and immediate personalization ensure interactions that mimic human communication, ultimately building trust with customers. By utilizing Sellence, brands can enhance their customer experience and drive sales growth in an increasingly competitive market.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

BigCommerce No 
Magento No 
Shopify No 
WooCommerce No 

Integrations

BigCommerce Yes 
Magento Yes 
Shopify Yes 
WooCommerce Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$250 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Alanna.ai

Founded

2019

Country

United States

Website

www.alanna.ai/

Vendor Details

Company Name

Sellence

Country

United States

Website

www.sellence.com

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