Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Alanna serves as a virtual closing assistant for title companies, showcasing intelligence, resourcefulness, and a constant willingness to assist. Available around the clock, she addresses both general inquiries and file-specific questions every day of the year. She efficiently opens new orders in production systems such as ResWare, SoftPro, and RamQuest, also providing 24/7 availability. Additionally, Alanna generates buyer and seller net sheets along with closing cost estimates at any time. She collects and processes essential seller and buyer information while proactively reaching out with text messages to all transaction parties. Alanna also supports mass text message marketing campaigns aimed at post-closing marketing, client retention, and acquiring new business opportunities. Acting as a brand ambassador, she guides consumers through the title process, making her a crucial part of the client-service team. You can even customize her appearance and style to align with your business identity! While no title agency can respond to every routine client question instantaneously, Alanna can effortlessly handle both file-based and general inquiries via text or web chat, thereby enhancing overall client satisfaction. This seamless integration into your operations makes Alanna an invaluable asset.
Description
Our transaction-based pricing structure eliminates any monthly or annual fees, making it straightforward. We offer complimentary webinar training and service customization, and further training and support can be provided if needed. Companies can have unlimited users with adaptable permission settings that cater to their specific needs. DDI Technology specializes in solutions that facilitate the seamless transfer of data from your loan system to develop a personalized interface. Additionally, you have the option to upload title data from a spreadsheet directly into Premier eTitleLien®, resulting in a streamlined collection of both paper and electronic title documents. Premier eTitleLien® features a variety of system options that enhance the management of your title portfolio, allowing these capabilities to be customized according to your organization's internal titling process requirements. This flexibility ensures that your company can efficiently navigate its unique workflows while maintaining a comprehensive overview of title management.
API Access
Has API
No
API Access
Has API
No
Integrations
Lightspeed DMS
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Alanna.ai
Founded
2019
Country
United States
Website
www.alanna.ai/
Vendor Details
Company Name
DDI Technology
Founded
1998
Country
United States
Website
www.dditechnology.com/premier-solutions/premier-etitlelien/
Product Features
Product Features
Auto Dealer
Accounting
No
Buy-Here-Pay-Here
No
Collections Management
No
Contact Database
No
Customer Database
No
Document Management
No
F&I Management
No
Financing Management
No
Form Printing
No
Inventory Management
No
Lease Management
No
New Car Dealer
No
New Car Lot
No
Online Inventory
No
Parts Management
No
Sales Management
No
Service Department
No
Used Car Lot
No
Website Integration
No