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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Alan Studio is an intuitive yet robust integrated development environment designed specifically for the complexities of voice interface creation. Users can write and evaluate conversational scenarios, manage various dialog versions, and seamlessly publish outcomes either to a sandbox or a live environment. Focus on the larger vision of your project while Alan manages essential tasks in the background. The platform captures critical metrics, including user utterances, usage frequency, and session duration, enabling you to analyze how users engage with the voice assistant in your application. Utilize these insights to comprehend user behaviors and pathways, detect overlooked voice commands, and enhance the overall efficiency of your voice assistant. Alan also takes care of the necessary infrastructure to scale, strategize, and oversee voice deployments effectively. To get started with Alan, simply integrate a lightweight client SDK into your application. Additionally, you can develop a chatbot for your app to address common user inquiries, manage routine requests, or maintain engaging, human-like interactions with your clientele, ensuring a comprehensive user experience. This approach not only improves customer satisfaction but can also drive greater engagement with your app.

Description

Our voice assistant operates round the clock, eliminating the impact of operational hours, holidays, or employee illnesses on your call center's functionality. It answers calls promptly and is capable of managing hundreds of simultaneous conversations. While primarily designed to respond to closed questions, it can also address a variety of open inquiries, all guided by a customized call script tailored to your needs. This assistant efficiently handles routine calls, freeing your operators to concentrate on more complex issues. It adeptly identifies essential information during calls, such as the nature of the request and contract identifiers. Unaffected by emotions, this assistant can maintain the same level of professionalism whether managing one call or a thousand. It integrates seamlessly with CRM systems and telephone networks, providing a fully automated solution for both incoming and outgoing communications. The voice assistant is always available to assist your clients, significantly easing the burden on your call center, and excels in understanding spoken requests while exhibiting complete resilience to stress. With such capabilities, your operational efficiency is bound to reach new heights.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Electron Yes 
Flutter Yes 
Google Cloud Platform No 
Ionic Yes 
Java Yes 
Kotlin Yes 
Objective-C Yes 
Phonexia Speech Platform No 
React Native Yes 
Swift Yes 

Integrations

Electron No 
Flutter No 
Google Cloud Platform Yes 
Ionic No 
Java No 
Kotlin No 
Objective-C No 
Phonexia Speech Platform Yes 
React Native No 
Swift No 

Pricing Details

No price information available.
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Alan AI

Founded

2018

Country

United States

Website

alan.app/

Vendor Details

Company Name

Vocalls

Country

Poland

Website

vocalls.cz/en

Product Features

Conversational AI

Code-free Development No 
Contextual Guidance No 
For Developers No 
Intent Recognition No 
Multi-Languages No 
Omni-Channel No 
On-Screen Chats No 
Pre-configured Bot No 
Reusable Components No 
Sentiment Analysis No 
Speech Recognition No 
Speech Synthesis No 
Virtual Assistant No 

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