Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Alacer serves as a cloud-based platform for hospitality management, aimed at enhancing daily operations and elevating guest experiences across various establishments like hotels, inns, restaurants, bars, resorts, spas, and leisure venues. With its modular and integrated system, Alacer effectively eliminates the challenges posed by complex, disjointed point solutions, consolidating all necessary functions into a singular, adaptable suite tailored specifically for the hospitality industry. The platform's primary property management system efficiently oversees front desk and reservation activities, ensuring real-time availability and smooth booking operations. Additionally, integrated modules facilitate restaurant and bar services through a touch-screen electronic point-of-sale system, coordination of functions and events, scheduling for spa and wellness activities, inventory management, club and membership administration, and contactless ordering and payment at tables. Furthermore, Alacer is equipped with a direct booking engine that allows properties to accept commission-free bookings directly through their websites, alongside a channel management interface that ensures automatic synchronization of availability across various platforms. This comprehensive approach not only enhances operational efficiency but also fosters a more cohesive experience for both staff and guests in the hospitality realm.
Description
Throughout this period, we have maintained a strong connection with our hospitality partners to guarantee the excellence, effectiveness, and dependability of our property management software. Our diverse clientele includes everything from charming boutique hotels to expansive full-service establishments. By creating our own integrated solutions for Room Reservations, Food & Beverage POS, Call Accounting, Yield Management, and Online Reservations, we have removed the reliance on additional servers or interface programs, thus alleviating related issues and support challenges. As a result, Mirage has established itself as the comprehensive hotel management system solution within the PMS sector, seamlessly combining front office operations, restaurant POS, call accounting, yield management, and time card functionalities into a single user-friendly platform. Furthermore, our system is equipped with features such as real-time internet reservations, email capabilities, and one-click remote access, making it even more versatile and convenient for users. This holistic approach not only enhances operational efficiency but also elevates the overall guest experience.
API Access
Has API
No
API Access
Has API
No
Integrations
Rime
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Alacer
Founded
2005
Country
United Kingdom
Website
alacer.co.uk
Vendor Details
Company Name
Mirage Hotel Systems
Founded
1985
Country
United States
Website
www.miragehotelsystem.com
Product Features
Hospitality Property Management
Built-in Accounting
No
CRM
No
Catering
No
Employee Management
No
Extended Stay
No
Front Office Management
No
GDS / OTA Integration
No
Group Management
No
Guest Experience (GEM)
No
Housekeeping Management
No
Loyalty Program
No
Maintenance Management
No
Marketing Automation
No
Marketing Management
No
Multi-Property
No
Online Booking
No
Point of Sale (POS)
No
Reservations Management
No
Reviews Management
No
Single Property
No
Vacation Rental
No
Product Features
Hospitality Property Management
Built-in Accounting
Yes
CRM
Yes
Catering
No
Employee Management
Yes
Extended Stay
Yes
Front Office Management
No
GDS / OTA Integration
Yes
Group Management
No
Guest Experience (GEM)
No
Housekeeping Management
No
Loyalty Program
Yes
Maintenance Management
Yes
Marketing Automation
Yes
Marketing Management
Yes
Multi-Property
No
Online Booking
Yes
Point of Sale (POS)
Yes
Reservations Management
Yes
Reviews Management
No
Single Property
No
Vacation Rental
No