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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Alacer serves as a cloud-based platform for hospitality management, aimed at enhancing daily operations and elevating guest experiences across various establishments like hotels, inns, restaurants, bars, resorts, spas, and leisure venues. With its modular and integrated system, Alacer effectively eliminates the challenges posed by complex, disjointed point solutions, consolidating all necessary functions into a singular, adaptable suite tailored specifically for the hospitality industry. The platform's primary property management system efficiently oversees front desk and reservation activities, ensuring real-time availability and smooth booking operations. Additionally, integrated modules facilitate restaurant and bar services through a touch-screen electronic point-of-sale system, coordination of functions and events, scheduling for spa and wellness activities, inventory management, club and membership administration, and contactless ordering and payment at tables. Furthermore, Alacer is equipped with a direct booking engine that allows properties to accept commission-free bookings directly through their websites, alongside a channel management interface that ensures automatic synchronization of availability across various platforms. This comprehensive approach not only enhances operational efficiency but also fosters a more cohesive experience for both staff and guests in the hospitality realm.

Description

In today's highly competitive hospitality sector, the efficiency and warmth exhibited at the front desk have become essential requirements rather than mere advantages. To address this need, Hotelware PMS offers a comprehensive array of features that empower hospitality professionals to enhance guest service, ultimately leading to increased revenue per available room (REV PAR). This property management system is thoughtfully crafted to accommodate the diverse needs of hotels of all sizes, including hotel chains, and can be tailored for operation in both single and multi-property environments. Furthermore, Hotelware PMS seamlessly integrates with other hotelware systems, providing hoteliers with a cohesive and fully interconnected solution. Its reservation capabilities include a robust suite of tools for overseeing both individual and group bookings, whether they are made directly or through tour operators, travel agents, or corporate clients. The platform supports a variety of functionalities, such as reservation confirmations, cancellations, managing waiting lists, securing deposits, and accommodating sharers. Additionally, its user-friendly rate management system facilitates effective handling of contracts and pricing strategies, thereby ensuring a streamlined operation. With these features, Hotelware PMS not only simplifies everyday tasks but also enhances the overall guest experience.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Civitfun No 

Integrations

Civitfun Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Alacer

Founded

2005

Country

United Kingdom

Website

alacer.co.uk

Vendor Details

Company Name

Theova UHS

Country

Cyprus

Website

www.theovauhs.com/hotelware-pms

Product Features

Hospitality Property Management

Built-in Accounting No 
CRM No 
Catering No 
Employee Management No 
Extended Stay No 
Front Office Management No 
GDS / OTA Integration No 
Group Management No 
Guest Experience (GEM) No 
Housekeeping Management No 
Loyalty Program No 
Maintenance Management No 
Marketing Automation No 
Marketing Management No 
Multi-Property No 
Online Booking No 
Point of Sale (POS) No 
Reservations Management No 
Reviews Management No 
Single Property No 
Vacation Rental No 

Product Features

Hospitality Property Management

Built-in Accounting Yes 
CRM Yes 
Catering No 
Employee Management No 
Extended Stay Yes 
Front Office Management No 
GDS / OTA Integration No 
Group Management Yes 
Guest Experience (GEM) No 
Housekeeping Management Yes 
Loyalty Program Yes 
Maintenance Management No 
Marketing Automation Yes 
Marketing Management No 
Multi-Property Yes 
Online Booking No 
Point of Sale (POS) No 
Reservations Management No 
Reviews Management No 
Single Property Yes 
Vacation Rental No 

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