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Description
AktivBo is an innovative analytics and research platform designed for real estate firms, aiming to enhance tenant satisfaction while boosting profitability. It features specialized tenant satisfaction surveys that address every phase of the customer experience, all integrated with a comprehensive analytics suite that works smoothly with top ERP and CRM solutions. Users can evaluate their performance against industry best practices, implement change through specific action plans, and include ESG and sustainability metrics based on tenant insights. The platform employs AI-driven analysis to process open-text responses, offering prioritized recommendations along with estimated costs and timelines for implementation. Additionally, its customizable roles, workflows, dashboards, and real-time insights empower property, facility, asset, and portfolio managers to establish objectives, monitor key performance indicators, minimize vacancies, engage their workforce, and maximize their investments, all through a user-friendly interface. This multifaceted approach not only streamlines operations but also fosters a proactive environment for continuous improvement.
Description
Grace Hill’s KingsleySurveys delivers an extensive array of survey tools alongside reliable industry benchmarks, enabling the collection of actionable insights regarding the perceptions of residents, tenants, employees, and clients/investors. These valuable insights empower real estate organizations to evaluate satisfaction levels, boost lease renewals, enhance employee retention, and elevate overall property performance. The platform features resident surveys that gauge their overall satisfaction, assess views on property attributes, and evaluate management, leasing, and maintenance experiences. Tenant surveys focus on gathering feedback about space requirements, sustainability efforts, and service evaluations. Additionally, employee engagement surveys are available in various formats, including annual, pulse, and ad hoc, to gain a deeper understanding of employee satisfaction and retention issues. Client and investor surveys are designed to assess perceptions, evaluate performance metrics, and collect competitive intelligence. Furthermore, the Kingsley Index acts as a robust benchmarking resource, allowing organizations to compare their survey results with those of industry peers while identifying areas for improvement. This comprehensive approach ensures that organizations remain competitive and responsive to the needs of all stakeholders involved.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
AktivBo
Founded
1991
Country
Sweden
Website
www.aktivbo.com
Vendor Details
Company Name
Grace Hill
Founded
1998
Country
United States
Website
gracehill.com/solutions/satisfaction-surveys/