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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

We have developed a Customer Incentives Platform designed to enhance the journey of both new and existing customers by providing them with valuable incentives. Over a decade, we have refined this platform into a robust growth tool that has proven effective for enterprises, leading to significant sales boosts when incentives such as cashback are introduced. Customer referrals, even with added incentives, remain one of the most cost-effective channels for acquiring new customers. These referrals foster trust, loyalty, and advocacy for the brand, resulting in referred customers typically spending more and maintaining longer relationships with the business. Our platform transforms standard customer interactions into rewarding experiences, enabling brands to provide various incentives tailored to every stage of the customer lifecycle. With an emphasis on adaptability, the platform encompasses all necessary features to roll out both online and offline incentive programs that motivate customers to engage in specific actions, whether it’s signing a contract or referring a friend, thereby maximizing the impact of customer engagement strategies. By leveraging such a versatile system, businesses can not only enhance customer satisfaction but also drive sustainable growth over time.

Description

Vanilla Forums makes it easy to create an online community your customers and audience will love. Our open source and hosted products are used by thousands of companies to increase brand loyalty, brand advocacy, and lower customer service costs. Vanilla's customers include a wide range of companies from all over the globe.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Chatwee No 
Clicky No 
Craft CMS No 
Easyflow No 
Hootsuite No 
Kryptronic eCommerce No 
Mailchimp No 
NetSuite CRM No 
Oracle Cloud CX No 
Salesforce No 
SearchUnify No 
Sturdy No 
WordPress No 
Zendesk No 

Integrations

Chatwee Yes 
Clicky Yes 
Craft CMS Yes 
Easyflow Yes 
Hootsuite Yes 
Kryptronic eCommerce Yes 
Mailchimp Yes 
NetSuite CRM Yes 
Oracle Cloud CX Yes 
Salesforce Yes 
SearchUnify Yes 
Sturdy Yes 
WordPress Yes 
Zendesk Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Aklamio

Founded

2011

Country

Germany

Website

www.aklamio.com/en

Vendor Details

Company Name

Vanilla Forums

Founded

2009

Country

Canada

Website

vanillaforums.com

Product Features

Referral

Affiliate Marketing Yes 
Campaign Management Yes 
Contact Management Yes 
Employee Referral Management Yes 
Feedback Management Yes 
Lead Engagement Yes 
Loyalty Program Yes 
Referral Tracking Yes 
Rewards Management Yes 

Product Features

Collaboration

Brainstorming Yes 
Calendar Management Yes 
Chat / Messaging Yes 
Contact Management Yes 
Content Management Yes 
Document Management Yes 
Project Management Yes 
Real Time Editing Yes 
Task Management Yes 
Version Control Yes 
Video Conferencing Yes 

Community

Content Management Yes 
Content Moderation Yes 
Discussions / Forums Yes 
Event Management Yes 
Group Management Yes 
Ideation / Crowdsourcing Yes 
Member Directory Yes 
Membership Management Yes 
Social Media Management No 
Website Management No 
White Label No 

Social Networking

Activity / News Feed Yes 
Advertising Management Yes 
Blogs No 
Data Security Yes 
Event Management Yes 
Group Management Yes 
Media Library Yes 
Privacy Options Yes 
Real-time Chat No 
Social Media Integration Yes 
Social Media Tagging Yes 
User Profiles Yes 

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