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Description
We have developed a Customer Incentives Platform designed to enhance the journey of both new and existing customers by providing them with valuable incentives. Over a decade, we have refined this platform into a robust growth tool that has proven effective for enterprises, leading to significant sales boosts when incentives such as cashback are introduced. Customer referrals, even with added incentives, remain one of the most cost-effective channels for acquiring new customers. These referrals foster trust, loyalty, and advocacy for the brand, resulting in referred customers typically spending more and maintaining longer relationships with the business. Our platform transforms standard customer interactions into rewarding experiences, enabling brands to provide various incentives tailored to every stage of the customer lifecycle. With an emphasis on adaptability, the platform encompasses all necessary features to roll out both online and offline incentive programs that motivate customers to engage in specific actions, whether it’s signing a contract or referring a friend, thereby maximizing the impact of customer engagement strategies. By leveraging such a versatile system, businesses can not only enhance customer satisfaction but also drive sustainable growth over time.
Description
Duel has created an innovative approach and technology that empowers purpose-driven brands to foster organic growth through advocacy and word of mouth. With a dedication to partnering with brands that prioritize societal and environmental well-being over mere profit, Duel seeks to clarify the complexities of word-of-mouth marketing while diminishing dependency on digital ads and other fleeting marketing strategies to cultivate movements and achieve sustainable growth. The cornerstone of Duel's offerings is its Brand Advocacy Platform, specifically designed to enhance organic growth and customer retention for brands that evoke strong passion among their audiences. This platform allows brands to effectively manage relationships with a multitude of advocates through tailored Advocacy Programs aimed at engagement, retention, and generating word-of-mouth sales. By integrating a variety of advocacy tools—such as brand challenges, user-generated content, referrals, loyalty programs, affiliate marketing, and surveys—within a single platform, brands can create vibrant customer membership communities and exclusive VIP programs featuring tiered statuses, targeted groups, and segmentation strategies. Furthermore, this comprehensive approach not only amplifies brand visibility but also fosters a sense of belonging among advocates, ultimately driving deeper connections and loyalty.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Behance
No
Blogger
No
Facebook
No
Instagram
No
LinkedIn
No
Magento
No
Pinterest
No
Shift4Shop
No
Shopify
No
Snapchat
No
Integrations
Behance
Yes
Blogger
Yes
Facebook
Yes
Instagram
Yes
LinkedIn
Yes
Magento
Yes
Pinterest
Yes
Shift4Shop
Yes
Shopify
Yes
Snapchat
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Aklamio
Founded
2011
Country
Germany
Website
www.aklamio.com/en
Vendor Details
Company Name
Duel
Founded
2015
Country
United Kingdom
Website
www.duel.tech/
Product Features
Referral
Affiliate Marketing
Yes
Campaign Management
Yes
Contact Management
Yes
Employee Referral Management
Yes
Feedback Management
Yes
Lead Engagement
Yes
Loyalty Program
Yes
Referral Tracking
Yes
Rewards Management
Yes
Product Features
Affiliate
Affiliate Management
No
Affiliate Tracking
No
Banner Management
No
Commission Management
No
Contest Management
No
Coupon Management
No
Email / Newsletter Communication
No
Fraud Detection
No
Multi Level Marketing (MLM)
No
Multi-Language
No
Social Sharing
No
Contest
Awards Management
No
Blind Judging
No
Entrant Management
No
Entry Fee Processing
No
Entry Management
No
Forms Management
Yes
Fraud Detection
No
Judging Management
No
Scoring
No
Skills Contests (Photo, Essay, Design, etc)
No
Social Media Management
No
Social Promotions
No
Sweepstakes
No
Timeline Management
No
Voting Management
Yes
Customer Advocacy
Advocate Management
No
Campaign Management
No
Communication Management
No
Community Management
No
Gamification
No
Referral Tracking
No
Reporting/Analytics
No
Rewards Program
No
Social Engagement
No
Influencer Marketing
CRM
No
Campaign Management
No
Faceted Search / Filtering
No
Influencer Discovery
No
Payment Tracking
No
ROI Tracking
No
Social Media Monitoring
No
