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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Dealing with customers can be challenging, but Akita simplifies the process by serving as a centralized hub for all your customer information, activities, and performance metrics. Experience the benefits of an engaged, healthy, and expanding customer base by giving us a try. With Akita, you can establish limitless alerts for your customers, allowing you to promptly address any risks of churn or opportunities for upselling. Additionally, Akita empowers you to form robust customer segments, which enables you to customize your Customer Success strategies to cater to the distinct needs of each client. You can initiate automated workflows based on customer behaviors or specific attributes, and seamlessly create tasks and send communications right from your email inbox. By automating your Customer Success processes, you can free up valuable time to focus on more impactful tasks. The Customer Success planner offered by Akita facilitates the creation, scheduling, and management of your tasks through a streamlined interface, enhancing your daily operations. Moreover, Akita stands out in the market with its advanced Customer Health Scoring, providing you with quick insights into the status of each customer, ensuring you are always informed and proactive in your approach. Ultimately, Akita is designed to enhance your customer relationship management significantly.

Description

Exeechain is a customer success platform for B2B SaaS companies that puts churn prediction, account health scoring and failed payment recovery in a single product. Each customer is scored from 0 to 100 every day, the signals driving that score are spelled out in plain English, and the rescue email is drafted from that account's own support tickets, NPS answers, usage and renewal date, then held for a human to approve. Data comes in from Stripe, Salesforce, HubSpot, Intercom, Zendesk, Mixpanel and Slack. A failed card triggers a dunning sequence that stops as soon as the payment goes through. Revenue forecasts are timed to actual renewal dates, QBRs are written from the account's data, and an AI Copilot answers questions about any customer from that workspace's records. The free plan is the full product on a realistic sample dataset. Paid plans start at $299 per month for 150 customers, then $999, $2,999 and Enterprise from $5,900. No implementation fee, month to month.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

No images available

Integrations

Intercom Yes 
Zendesk Yes 
ActiveCampaign Yes 
FreeAgent Yes 
Harvest Yes 
HubSpot CRM No 
Insightly Yes 
Jotform Yes 
Kommo Yes 
LiveAgent Yes 
Mailchimp Yes 
Mailchimp Transactional Email (Mandrill) Yes 
MailerLite Yes 
Mailgun Yes 
Mailjet Yes 
Pipedrive Yes 
Stripe No 
SurveyMonkey Enterprise Yes 
Zendesk Sell Yes 
Zoho Books Yes 

Integrations

Intercom Yes 
Zendesk Yes 
ActiveCampaign No 
FreeAgent No 
Harvest No 
HubSpot CRM Yes 
Insightly No 
Jotform No 
Kommo No 
LiveAgent No 
Mailchimp No 
Mailchimp Transactional Email (Mandrill) No 
MailerLite No 
Mailgun No 
Mailjet No 
Pipedrive No 
Stripe Yes 
SurveyMonkey Enterprise No 
Zendesk Sell No 
Zoho Books No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$299/month
Free: the entire product on a sample dataset, $0. Shield: $299/month, up to 150 customers. Multiplier: $999/month, up to 500 customers. Command: $2,999/month, up to 2,000 customers. Enterprise: from $5,900/month, unlimited. Prices are per workspace, not per user. Month to month, annual billing optional, no implementation fee. Extra capacity on Multiplier: $149 per 100 customers.
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Akita

Founded

2014

Country

Ireland

Website

www.akitaapp.com

Vendor Details

Company Name

Exeechain

Founded

2025

Country

Nepal

Website

exeechain.com

Product Features

Business Intelligence

Ad Hoc Reports No 
Benchmarking Yes 
Budgeting & Forecasting No 
Dashboard No 
Data Analysis Yes 
Key Performance Indicators Yes 
Natural Language Generation (NLG) No 
Performance Metrics Yes 
Predictive Analytics Yes 
Profitability Analysis Yes 
Strategic Planning No 
Trend / Problem Indicators Yes 
Visual Analytics Yes 

Customer Success

Account Alerts No 
Account Management No 
Communication Management No 
Customer Engagement No 
Customer Lifecycle Management No 
Health Score No 
Onboarding No 
Revenue Management No 
Usage Tracking / Analytics No 
Win / Loss Analysis No 

Product Features

Customer Success

Account Alerts Yes 
Account Management Yes 
Communication Management Yes 
Customer Engagement Yes 
Customer Lifecycle Management Yes 
Health Score Yes 
Onboarding Yes 
Revenue Management Yes 
Usage Tracking / Analytics Yes 
Win / Loss Analysis Yes 

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