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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Dealing with customers can be challenging, but Akita simplifies the process by serving as a centralized hub for all your customer information, activities, and performance metrics. Experience the benefits of an engaged, healthy, and expanding customer base by giving us a try. With Akita, you can establish limitless alerts for your customers, allowing you to promptly address any risks of churn or opportunities for upselling. Additionally, Akita empowers you to form robust customer segments, which enables you to customize your Customer Success strategies to cater to the distinct needs of each client. You can initiate automated workflows based on customer behaviors or specific attributes, and seamlessly create tasks and send communications right from your email inbox. By automating your Customer Success processes, you can free up valuable time to focus on more impactful tasks. The Customer Success planner offered by Akita facilitates the creation, scheduling, and management of your tasks through a streamlined interface, enhancing your daily operations. Moreover, Akita stands out in the market with its advanced Customer Health Scoring, providing you with quick insights into the status of each customer, ensuring you are always informed and proactive in your approach. Ultimately, Akita is designed to enhance your customer relationship management significantly.

Description

Tailored for developers and site reliability engineers alike, Akita offers a straightforward approach to observability that eliminates unnecessary complications. There's no requirement for code alterations or specific frameworks; simply deploy it, observe the results, and gain insights. This enables you to resolve problems more swiftly and accelerate your deployment processes. By modeling API behaviors and illustrating the interactions between services, Akita empowers you to pinpoint the root causes of issues effectively. It constructs detailed models of your API endpoints and their operational patterns, facilitating quicker identification of breaking changes. Furthermore, Akita aids in diagnosing latency problems and errors by highlighting modifications within your service graph. You can easily visualize the services present in your architecture without the tedious process of onboarding each one individually. Utilizing a passive monitoring approach, Akita tracks API traffic effortlessly, enabling seamless integration across your services without the need for code modifications or proxy implementations. This innovative solution not only simplifies observability but also enhances overall system performance.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Brevo Yes 
Cheddar Yes 
DigitalOcean No 
FreeAgent Yes 
GitHub No 
GitLab No 
Harvest Yes 
Heroku No 
Intercom Yes 
Jotform Yes 
Mailchimp Yes 
Mailjet Yes 
Pipedrive Yes 
SatisMeter Yes 
Smartsheet Yes 
TeamSupport Yes 
Travis CI No 
Zendesk Yes 
Zendesk Sell Yes 
Zoho Books Yes 

Integrations

Brevo No 
Cheddar No 
DigitalOcean Yes 
FreeAgent No 
GitHub Yes 
GitLab Yes 
Harvest No 
Heroku Yes 
Intercom No 
Jotform No 
Mailchimp No 
Mailjet No 
Pipedrive No 
SatisMeter No 
Smartsheet No 
TeamSupport No 
Travis CI Yes 
Zendesk No 
Zendesk Sell No 
Zoho Books No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Akita

Founded

2014

Country

Ireland

Website

www.akitaapp.com

Vendor Details

Company Name

Akita

Country

United States

Website

www.akitasoftware.com

Product Features

Business Intelligence

Ad Hoc Reports No 
Benchmarking Yes 
Budgeting & Forecasting No 
Dashboard No 
Data Analysis Yes 
Key Performance Indicators Yes 
Natural Language Generation (NLG) No 
Performance Metrics Yes 
Predictive Analytics Yes 
Profitability Analysis Yes 
Strategic Planning No 
Trend / Problem Indicators Yes 
Visual Analytics Yes 

Customer Success

Account Alerts No 
Account Management No 
Communication Management No 
Customer Engagement No 
Customer Lifecycle Management No 
Health Score No 
Onboarding No 
Revenue Management No 
Usage Tracking / Analytics No 
Win / Loss Analysis No 

Product Features

API Management

API Design No 
API Lifecycle Management No 
Access Control No 
Analytics No 
Dashboard No 
Developer Portal No 
Testing Management No 
Threat Protection No 
Traffic Control No 
Version Control No 

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