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ease
features
design
support

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Description

The evolution of technology has significantly transformed communication preferences among individuals. Streamline guest interactions by utilizing SMS or their favored messaging applications for easy and convenient communication. Implement automated responses for common inquiries, ensuring guests receive prompt answers without unnecessary delays. Leverage scheduled messages to warmly greet guests upon arrival, check in on their experience throughout their stay, and keep them informed about upcoming activities at your establishment. Additionally, conduct in-stay surveys to gauge guest satisfaction and promptly address any issues that arise, thereby enhancing their overall experience. Harness the power of hotel text messaging to boost guest engagement and facilitate direct bookings. Collect essential information about your guests to effectively promote room upgrades, additional services, early check-ins, and more. Furthermore, clearly outline your property's policies on registration forms for guests to acknowledge and agree to, ensuring transparency and enhancing their stay experience. By prioritizing effective communication, you can create a more enjoyable environment for your guests.

Description

The current generation of mobile travelers, including business professionals, conference participants, and local patrons, seeks innovative ways to connect with their accommodations and explore the destinations they visit. In turn, hotel operators recognize that meeting the demands of tech-savvy guests is crucial for boosting direct bookings, increasing service sales, enhancing guest satisfaction, and improving their rankings on platforms like TripAdvisor. Zuzapp provides hoteliers with an affordable solution to create a distinctive and enriched experience for their guests throughout all phases of their journey. Discover how you can offer a personalized, mobile, and localized experience that resonates with your valued clientele. Enhance guest satisfaction and recovery by empowering them to easily make requests, voice concerns, and ask questions that contribute to a more enjoyable stay. This approach not only meets guest needs but also fosters loyalty and encourages repeat visits.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ASI PMS Yes 
FLEXIPASS Yes 
Infor HMS Yes 
Jonas Chorum Yes 
Knowcross Yes 
Little Hotelier Yes 
Maestro PMS Yes 
Mews Yes 
MyHMS Yes 
Oracle Hospitality Reporting and Analytics Yes 
OwnerRez Yes 
Protel Cloud PMS Yes 
ResortSuite PMS Yes 
RoomKeyPMS Yes 
RoomRaccoon Yes 
SkyTouch Hotel OS Yes 
SkyWare PMS Yes 
Stayntouch PMS Yes 
WebRezPro Yes 
innRoad Yes 

Integrations

ASI PMS No 
FLEXIPASS No 
Infor HMS No 
Jonas Chorum No 
Knowcross No 
Little Hotelier No 
Maestro PMS No 
Mews No 
MyHMS No 
Oracle Hospitality Reporting and Analytics No 
OwnerRez No 
Protel Cloud PMS No 
ResortSuite PMS No 
RoomKeyPMS No 
RoomRaccoon No 
SkyTouch Hotel OS No 
SkyWare PMS No 
Stayntouch PMS No 
WebRezPro No 
innRoad No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$49 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Akia

Founded

2018

Country

United States

Website

www.akia.com/solutions/guest-experience

Vendor Details

Company Name

Zuzapp

Founded

2014

Website

www.zuzapp.com/hotels.aspx

Product Features

Alternatives

Alternatives