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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

The evolution of technology has significantly transformed communication preferences among individuals. Streamline guest interactions by utilizing SMS or their favored messaging applications for easy and convenient communication. Implement automated responses for common inquiries, ensuring guests receive prompt answers without unnecessary delays. Leverage scheduled messages to warmly greet guests upon arrival, check in on their experience throughout their stay, and keep them informed about upcoming activities at your establishment. Additionally, conduct in-stay surveys to gauge guest satisfaction and promptly address any issues that arise, thereby enhancing their overall experience. Harness the power of hotel text messaging to boost guest engagement and facilitate direct bookings. Collect essential information about your guests to effectively promote room upgrades, additional services, early check-ins, and more. Furthermore, clearly outline your property's policies on registration forms for guests to acknowledge and agree to, ensuring transparency and enhancing their stay experience. By prioritizing effective communication, you can create a more enjoyable environment for your guests.

Description

Enhance guest satisfaction by enabling them to order food and beverages directly from their personal mobile devices. With the growing popularity of online ordering platforms like Uber Eats and Deliveroo, many find it more convenient to enjoy meals from the comfort of their homes rather than relying on hotel room service. We're here to transform that experience. Our innovative digital food and beverage platform equips any hotel or property with a user-friendly online ordering system, empowering guests to browse menus and place orders at their leisure from their devices. Whether lounging by the pool or returning from a busy day, guests can easily order drinks and meals from virtually anywhere. This newfound freedom allows patrons to make selections without feeling rushed, often leading them to explore the menu in greater detail, potentially ordering more items. Additionally, our platform accommodates menu exploration in various languages, enhancing accessibility. Research indicates that digital ordering can boost average check sizes by 8-23% compared to traditional phone orders, making it a win-win for guests and properties alike. Ultimately, this shift not only elevates the guest experience but also drives increased revenue for businesses.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Knowcross Yes 
Oracle Hospitality Reporting and Analytics Yes 
ASI PMS Yes 
Cloudbeds Yes 
FLEXIPASS Yes 
Infor HMS Yes 
Jonas Chorum Yes 
Maestro PMS Yes 
Maxio No 
MyHMS Yes 
OpenHotel PMS Yes 
OwnerRez Yes 
Protel Cloud PMS Yes 
RemoteLock Yes 
RoomRaccoon Yes 
Sirvoy Yes 
SkyTouch Hotel OS Yes 
Stayntouch PMS Yes 
rezStream Cloud PMS Yes 

Integrations

Knowcross Yes 
Oracle Hospitality Reporting and Analytics Yes 
ASI PMS No 
Cloudbeds No 
FLEXIPASS No 
Infor HMS No 
Jonas Chorum No 
Maestro PMS No 
Maxio Yes 
MyHMS No 
OpenHotel PMS No 
OwnerRez No 
Protel Cloud PMS No 
RemoteLock No 
RoomRaccoon No 
Sirvoy No 
SkyTouch Hotel OS No 
Stayntouch PMS No 
rezStream Cloud PMS No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Akia

Founded

2018

Country

United States

Website

www.akia.com/solutions/guest-experience

Vendor Details

Company Name

SABA Hospitality

Founded

2017

Country

China

Website

sabahospitality.com/f-b-platform/

Product Features

Alternatives

Alternatives