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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

The evolution of technology has significantly transformed communication preferences among individuals. Streamline guest interactions by utilizing SMS or their favored messaging applications for easy and convenient communication. Implement automated responses for common inquiries, ensuring guests receive prompt answers without unnecessary delays. Leverage scheduled messages to warmly greet guests upon arrival, check in on their experience throughout their stay, and keep them informed about upcoming activities at your establishment. Additionally, conduct in-stay surveys to gauge guest satisfaction and promptly address any issues that arise, thereby enhancing their overall experience. Harness the power of hotel text messaging to boost guest engagement and facilitate direct bookings. Collect essential information about your guests to effectively promote room upgrades, additional services, early check-ins, and more. Furthermore, clearly outline your property's policies on registration forms for guests to acknowledge and agree to, ensuring transparency and enhancing their stay experience. By prioritizing effective communication, you can create a more enjoyable environment for your guests.

Description

Oaky's comprehensive upselling platform is designed to support your hotel at every operational level. You can either explore Oaky independently or reach out to our sales team for a personalized demonstration of the product; we are eager to guide you through its features. By allowing guests to select services and products that cater to their personal preferences, Oaky creates a tailored upselling experience. This data-driven approach to personalized upselling, delivered at the most opportune moments, has been proven to enhance return on investment. Leveraging automation, Oaky enables you to boost revenue from each guest while streamlining your operations. Furthermore, Oaky improves the guest experience and generates additional revenue through strategic upselling initiatives. By sending automated communications to guests before their arrival at carefully determined times between booking and check-in, Oaky effectively increases conversion rates. Guests also benefit from continuous access to relevant add-ons and upgrades during their stay, providing a supportive atmosphere. Additionally, Oaky not only enhances the likelihood of direct bookings but also helps in decreasing cancellation rates, ultimately contributing to a more profitable hotel operation. With Oaky, your hotel can maximize its revenue potential while ensuring guests feel valued and catered to throughout their entire experience.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Mews Yes 
ASI PMS Yes 
Amadeus Central Reservations System (CRS) No 
Cloudbeds Yes 
FLEXIPASS Yes 
Jonas Chorum Yes 
MyHMS Yes 
Opera No 
Oracle Hospitality Reporting and Analytics Yes 
Protel Cloud PMS Yes 
RoomRaccoon Yes 
STAAH Channel Manager No 
SkyTouch Hotel OS Yes 
SkyWare PMS Yes 
Stardekk No 
WebRezPro Yes 
innRoad Yes 
rezStream Cloud PMS Yes 
roommaster Yes 

Integrations

Mews Yes 
ASI PMS No 
Amadeus Central Reservations System (CRS) Yes 
Cloudbeds No 
FLEXIPASS No 
Jonas Chorum No 
MyHMS No 
Opera Yes 
Oracle Hospitality Reporting and Analytics No 
Protel Cloud PMS No 
RoomRaccoon No 
STAAH Channel Manager Yes 
SkyTouch Hotel OS No 
SkyWare PMS No 
Stardekk Yes 
WebRezPro No 
innRoad No 
rezStream Cloud PMS No 
roommaster No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

€3 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Akia

Founded

2018

Country

United States

Website

www.akia.com/solutions/guest-experience

Vendor Details

Company Name

Oaky

Country

Netherlands

Website

oaky.com

Product Features

Alternatives

Alternatives