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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

The evolution of technology has significantly transformed communication preferences among individuals. Streamline guest interactions by utilizing SMS or their favored messaging applications for easy and convenient communication. Implement automated responses for common inquiries, ensuring guests receive prompt answers without unnecessary delays. Leverage scheduled messages to warmly greet guests upon arrival, check in on their experience throughout their stay, and keep them informed about upcoming activities at your establishment. Additionally, conduct in-stay surveys to gauge guest satisfaction and promptly address any issues that arise, thereby enhancing their overall experience. Harness the power of hotel text messaging to boost guest engagement and facilitate direct bookings. Collect essential information about your guests to effectively promote room upgrades, additional services, early check-ins, and more. Furthermore, clearly outline your property's policies on registration forms for guests to acknowledge and agree to, ensuring transparency and enhancing their stay experience. By prioritizing effective communication, you can create a more enjoyable environment for your guests.

Description

GIA provides a range of services including guest internet access, interactive IPTV, and comprehensive TV solutions through COAX and headend systems. Their offerings also encompass devices like Chromecasts and soundbars, as well as B-GUEST for streamlined guest communication automation. The super mobile hotel and group app enhances the guest experience, while digital signage keeps information accessible. Voice services are available through both IP and analog systems. The HUB features a dashboard that integrates various cloud feeds, delivering content such as TV channels and movies. All products are designed as standalone units with open APIs, enabling effortless integration across various sectors, including hotels, healthcare, and maritime industries, thereby extending hospitality solutions to other markets. The Nonius Hotel Group App, GuestU, provides guests with an exceptional experience, featuring a chat function for concierge services, room service requests, restaurant bookings, spa appointments, and excursion planning, along with a city guide highlighting local attractions and navigating routes. Additionally, the app supports mobile key functionality, integrating seamlessly with leading door lock and room control manufacturers, empowering guests to utilize hotel services directly from their personal devices. Ultimately, the GuestU app not only enriches the stay of guests but also positions hotels as tech-savvy and considerate of modern hospitality needs.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ASI PMS Yes 
Cloudbeds Yes 
Infor HMS Yes 
Knowcross Yes 
Little Hotelier Yes 
Maestro PMS Yes 
MyHMS Yes 
OpenHotel PMS Yes 
Oracle Hospitality Reporting and Analytics Yes 
Protel Cloud PMS Yes 
RemoteLock Yes 
ResortSuite PMS Yes 
RoomRaccoon Yes 
Sirvoy Yes 
SkyTouch Hotel OS Yes 
Stayntouch PMS Yes 
WebRezPro Yes 
innRoad Yes 
rezStream Cloud PMS Yes 
roommaster Yes 

Integrations

ASI PMS No 
Cloudbeds No 
Infor HMS No 
Knowcross No 
Little Hotelier No 
Maestro PMS No 
MyHMS No 
OpenHotel PMS No 
Oracle Hospitality Reporting and Analytics No 
Protel Cloud PMS No 
RemoteLock No 
ResortSuite PMS No 
RoomRaccoon No 
Sirvoy No 
SkyTouch Hotel OS No 
Stayntouch PMS No 
WebRezPro No 
innRoad No 
rezStream Cloud PMS No 
roommaster No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Akia

Founded

2018

Country

United States

Website

www.akia.com/solutions/guest-experience

Vendor Details

Company Name

Nonius

Founded

2005

Country

Portugal

Website

noniussolutions.com

Product Features

Mobile Marketing

Channel Attribution No 
Contextual Targeting No 
Coupons No 
Email Marketing No 
Engagement Monitoring Yes 
In-App Marketing No 
Location-Based Marketing No 
Push Notifications Yes 
Text Messaging No 
Text-to-Win No 

Alternatives

Alternatives

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