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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

The evolution of technology has significantly transformed communication preferences among individuals. Streamline guest interactions by utilizing SMS or their favored messaging applications for easy and convenient communication. Implement automated responses for common inquiries, ensuring guests receive prompt answers without unnecessary delays. Leverage scheduled messages to warmly greet guests upon arrival, check in on their experience throughout their stay, and keep them informed about upcoming activities at your establishment. Additionally, conduct in-stay surveys to gauge guest satisfaction and promptly address any issues that arise, thereby enhancing their overall experience. Harness the power of hotel text messaging to boost guest engagement and facilitate direct bookings. Collect essential information about your guests to effectively promote room upgrades, additional services, early check-ins, and more. Furthermore, clearly outline your property's policies on registration forms for guests to acknowledge and agree to, ensuring transparency and enhancing their stay experience. By prioritizing effective communication, you can create a more enjoyable environment for your guests.

Description

Experience a seamless guest journey with our innovative contactless solution. MyStay is designed to elevate your services and boost your revenue for both hotels and travelers alike. We are honored that the MyStay Free Contactless Kit has been recognized by the United Nations World Tourism Organization (UNWTO), with support from the World Health Organization (WHO), as the most comprehensive global solution to address the effects of COVID-19 on the tourism industry. Welcome your guests with a heartfelt greeting and provide them with enticing offers, such as hotel transfers, even before their arrival. Direct guests to an interactive page featuring a smart catalog of your services and essential information they may require. Ensure that guests can easily locate what they need and place orders with just a click from their mobile devices or computers. Minimize reception waiting times by facilitating a straightforward online check-in process. Enable guests to complete necessary forms in advance, ensuring their comfort. Additionally, showcase nearby attractions with a customizable mobile-friendly map, enhancing their overall experience. By implementing these features, you not only enrich your guests' stay but also foster loyalty and encourage repeat visits.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Little Hotelier Yes 
Mews Yes 
Protel Cloud PMS Yes 
Advantage Anywhere No 
Amadeus Travel Platform No 
BrillantEZ HMS No 
Cloudbeds Yes 
Innkey PMS No 
MyHMS Yes 
OpenHotel PMS Yes 
Opera No 
Optima No 
OwnerRez Yes 
ResortSuite PMS Yes 
RoomKeyPMS Yes 
RoomRaccoon Yes 
Sirvoy Yes 
SkyTouch Hotel OS Yes 
apaleo No 
rezStream Cloud PMS Yes 

Integrations

Little Hotelier Yes 
Mews Yes 
Protel Cloud PMS Yes 
Advantage Anywhere Yes 
Amadeus Travel Platform Yes 
BrillantEZ HMS Yes 
Cloudbeds No 
Innkey PMS Yes 
MyHMS No 
OpenHotel PMS No 
Opera Yes 
Optima Yes 
OwnerRez No 
ResortSuite PMS No 
RoomKeyPMS No 
RoomRaccoon No 
Sirvoy No 
SkyTouch Hotel OS No 
apaleo Yes 
rezStream Cloud PMS No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

€0,25 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Akia

Founded

2018

Country

United States

Website

www.akia.com/solutions/guest-experience

Vendor Details

Company Name

MyStay

Founded

2016

Country

Czech Republic

Website

www.gomystay.com

Product Features

Alternatives

Alternatives