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Average Ratings 0 Ratings

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ease
features
design
support

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Description

The evolution of technology has significantly transformed communication preferences among individuals. Streamline guest interactions by utilizing SMS or their favored messaging applications for easy and convenient communication. Implement automated responses for common inquiries, ensuring guests receive prompt answers without unnecessary delays. Leverage scheduled messages to warmly greet guests upon arrival, check in on their experience throughout their stay, and keep them informed about upcoming activities at your establishment. Additionally, conduct in-stay surveys to gauge guest satisfaction and promptly address any issues that arise, thereby enhancing their overall experience. Harness the power of hotel text messaging to boost guest engagement and facilitate direct bookings. Collect essential information about your guests to effectively promote room upgrades, additional services, early check-ins, and more. Furthermore, clearly outline your property's policies on registration forms for guests to acknowledge and agree to, ensuring transparency and enhancing their stay experience. By prioritizing effective communication, you can create a more enjoyable environment for your guests.

Description

The comprehensive hospitality suite offers effortless guest interactions, equips staff with streamlined communication tools, and serves as a centralized management system that unifies all components. Transform your hospitality approach by integrating a single, cohesive platform—whether through a web interface or an app—that interlinks guest services, hotel applications, mobile check-in and key access, interactive television, internal staff communication, advanced AI-driven review management, intelligent task organization, and additional features into one robust AI-powered ecosystem. This singular ecosystem effectively coordinates the entire guest journey, starting from inquiries via chat or email pre-travel, to planning activities, welcoming guests during their stay, mobile check-in and key access, food and beverage requests, and much more. Moreover, with the help of the sophisticated AI engine, tasks can be automatically generated and assigned to the appropriate department based on guest interactions, ensuring efficiency at every step of the process. Ultimately, this solution not only enhances the guest experience but also streamlines operations for the staff, paving the way for a new standard in hospitality service.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Maestro PMS
Protel Cloud PMS
ALICE
Agilysys InfoGenesis
Amadeus Central Reservations System (CRS)
Cenium
Cisco Secure Cloud Analytics
Experion PKS
FLEXIPASS
Guestware
Infor CRM
Knowcross
Oracle Hospitality Reporting and Analytics
RoomRaccoon
Samsung Pass
SkyTouch Hotel OS
SkyWare PMS
SmartButler
SynergyMMS
roomMaster

Integrations

Maestro PMS
Protel Cloud PMS
ALICE
Agilysys InfoGenesis
Amadeus Central Reservations System (CRS)
Cenium
Cisco Secure Cloud Analytics
Experion PKS
FLEXIPASS
Guestware
Infor CRM
Knowcross
Oracle Hospitality Reporting and Analytics
RoomRaccoon
Samsung Pass
SkyTouch Hotel OS
SkyWare PMS
SmartButler
SynergyMMS
roomMaster

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

Free
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Akia

Founded

2018

Country

United States

Website

www.akia.com/solutions/guest-experience

Vendor Details

Company Name

Innspire

Country

Sweden

Website

www.innspire.com

Alternatives

Alternatives

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INTELITY

Intelity