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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

The evolution of technology has significantly transformed communication preferences among individuals. Streamline guest interactions by utilizing SMS or their favored messaging applications for easy and convenient communication. Implement automated responses for common inquiries, ensuring guests receive prompt answers without unnecessary delays. Leverage scheduled messages to warmly greet guests upon arrival, check in on their experience throughout their stay, and keep them informed about upcoming activities at your establishment. Additionally, conduct in-stay surveys to gauge guest satisfaction and promptly address any issues that arise, thereby enhancing their overall experience. Harness the power of hotel text messaging to boost guest engagement and facilitate direct bookings. Collect essential information about your guests to effectively promote room upgrades, additional services, early check-ins, and more. Furthermore, clearly outline your property's policies on registration forms for guests to acknowledge and agree to, ensuring transparency and enhancing their stay experience. By prioritizing effective communication, you can create a more enjoyable environment for your guests.

Description

Hotelinking represents the pioneering suite of tools that is entirely contactless for the hospitality industry, aimed at transforming the guest experience into a digital format. Among its offerings is AutoCheckin, an innovative online check-in system that empowers guests to register remotely from any device they choose. This fully automated process eliminates the need for interaction with reception staff, allowing guests to scan their passports, sign necessary documents, settle bills, choose rooms, and complete check-out—all without requiring an app download. It efficiently supports travelers with bookings from various sources, including direct websites, tour operators, and online travel agencies, thereby significantly lightening the workload at the front desk. Moreover, Hotelinking's Captive WiFi Portal collects valuable data that helps hotels stay in continuous communication with their guests and better understand their preferences. By utilizing automated features, hotels can streamline thousands of reservations, enhance their branding efforts, boost guest satisfaction, and elevate their online reputation. As a result, Hotelinking not only transforms operational efficiency but also fosters a deeper connection between hotels and their guests.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Cloudbeds Yes 
ASI PMS Yes 
Cendyn Booking Engine No 
FLEXIPASS Yes 
HubSpot Customer Platform No 
Infor HMS Yes 
Jonas Chorum Yes 
Little Hotelier Yes 
MasterYield No 
Nuclias No 
Oracle Hospitality Reporting and Analytics Yes 
PAYCOMET No 
SIHOT No 
STAY No 
SkyTouch Hotel OS Yes 
SurvOPT No 
Ulyses Cloud No 
WeChat Pay No 
rezStream Cloud PMS Yes 
roommaster Yes 

Integrations

Cloudbeds Yes 
ASI PMS No 
Cendyn Booking Engine Yes 
FLEXIPASS No 
HubSpot Customer Platform Yes 
Infor HMS No 
Jonas Chorum No 
Little Hotelier No 
MasterYield Yes 
Nuclias Yes 
Oracle Hospitality Reporting and Analytics No 
PAYCOMET Yes 
SIHOT Yes 
STAY Yes 
SkyTouch Hotel OS No 
SurvOPT Yes 
Ulyses Cloud Yes 
WeChat Pay Yes 
rezStream Cloud PMS No 
roommaster No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Akia

Founded

2018

Country

United States

Website

www.akia.com/solutions/guest-experience

Vendor Details

Company Name

Hotelinking

Founded

2016

Country

Spain

Website

www.hotelinking.com

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