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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

The evolution of technology has significantly transformed communication preferences among individuals. Streamline guest interactions by utilizing SMS or their favored messaging applications for easy and convenient communication. Implement automated responses for common inquiries, ensuring guests receive prompt answers without unnecessary delays. Leverage scheduled messages to warmly greet guests upon arrival, check in on their experience throughout their stay, and keep them informed about upcoming activities at your establishment. Additionally, conduct in-stay surveys to gauge guest satisfaction and promptly address any issues that arise, thereby enhancing their overall experience. Harness the power of hotel text messaging to boost guest engagement and facilitate direct bookings. Collect essential information about your guests to effectively promote room upgrades, additional services, early check-ins, and more. Furthermore, clearly outline your property's policies on registration forms for guests to acknowledge and agree to, ensuring transparency and enhancing their stay experience. By prioritizing effective communication, you can create a more enjoyable environment for your guests.

Description

Groove Technology Solutions revolutionizes in-room entertainment for hotels by offering a contemporary streaming solution that prioritizes guest experience. Guests can begin viewing content immediately without the need for any logins or passwords. The system includes popular streaming applications, features an easy-to-navigate interface, and comes with a user-friendly remote, allowing any guest to start using it right away. In addition to entertainment, Groove provides a platform for displaying essential property information, special dining offers, highlights of amenities, and event schedules directly on the screen, ensuring that guests remain engaged and well-informed during their stay. For hotel management, the system operates seamlessly over existing internet connections, eliminating the need for in-room maintenance. Remote management of content updates and property messages is facilitated through a centralized dashboard, which simplifies the process of keeping all screens up to date across the property. Supported by 24/7 customer service based in the US, Groove Technology Solutions has emerged as the efficient and tailored streaming solution designed specifically for the hospitality industry that you have been looking for, enhancing both guest satisfaction and operational efficiency. This innovative approach ensures that hotels can provide an exceptional experience to their guests while maintaining effortless control over their entertainment offerings.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Cloudbeds Yes 
DIRECTV FOR BUSINESS No 
FLEXIPASS Yes 
Infor HMS Yes 
Jonas Chorum Yes 
Knowcross Yes 
Maestro PMS Yes 
Mews Yes 
MyHMS Yes 
OpenHotel PMS Yes 
OwnerRez Yes 
Protel Cloud PMS Yes 
ResortSuite PMS Yes 
RoomKeyPMS Yes 
SkyTouch Hotel OS Yes 
SkyWare PMS Yes 
WebRezPro Yes 
innRoad Yes 
rezStream Cloud PMS Yes 
roommaster Yes 

Integrations

Cloudbeds No 
DIRECTV FOR BUSINESS Yes 
FLEXIPASS No 
Infor HMS No 
Jonas Chorum No 
Knowcross No 
Maestro PMS No 
Mews No 
MyHMS No 
OpenHotel PMS No 
OwnerRez No 
Protel Cloud PMS No 
ResortSuite PMS No 
RoomKeyPMS No 
SkyTouch Hotel OS No 
SkyWare PMS No 
WebRezPro No 
innRoad No 
rezStream Cloud PMS No 
roommaster No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Akia

Founded

2018

Country

United States

Website

www.akia.com/solutions/guest-experience

Vendor Details

Company Name

Groove Technology Solutions

Founded

2007

Country

United States

Website

www.getgrooven.com

Product Features

Alternatives

Alternatives