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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

The evolution of technology has significantly transformed communication preferences among individuals. Streamline guest interactions by utilizing SMS or their favored messaging applications for easy and convenient communication. Implement automated responses for common inquiries, ensuring guests receive prompt answers without unnecessary delays. Leverage scheduled messages to warmly greet guests upon arrival, check in on their experience throughout their stay, and keep them informed about upcoming activities at your establishment. Additionally, conduct in-stay surveys to gauge guest satisfaction and promptly address any issues that arise, thereby enhancing their overall experience. Harness the power of hotel text messaging to boost guest engagement and facilitate direct bookings. Collect essential information about your guests to effectively promote room upgrades, additional services, early check-ins, and more. Furthermore, clearly outline your property's policies on registration forms for guests to acknowledge and agree to, ensuring transparency and enhancing their stay experience. By prioritizing effective communication, you can create a more enjoyable environment for your guests.

Description

Enso Connect is an innovative platform that leverages artificial intelligence to enhance the guest experience for vacation rentals and boutique hotels. This all-encompassing solution provides a range of tools aimed at transforming and monetizing every phase of the guest journey. One of its standout features, the "Boarding Pass," is a customizable web application that integrates digital check-in and check-out processes, smart lock functionality, guest verification, personalized upselling options, and digital guidebooks within a single user-friendly interface. Additionally, EnsoAI improves communication by offering features such as sentiment analysis, automated messaging, and support for multiple languages across various platforms, including SMS, email, WhatsApp, and OTA messaging. The integrated inbox simplifies guest communication, while the CRM facilitates targeted marketing campaigns to encourage repeat and direct bookings. Moreover, custom automations based on "If This, Then That" logic enable personalized workflows, allowing specific messages to be sent in response to guest interactions or booking sources. Overall, Enso Connect effectively enhances the operational efficiency of hospitality businesses while elevating the overall guest experience.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Mews Yes 
OwnerRez Yes 
Cloudbeds Yes 
FLEXIPASS Yes 
Hostaway No 
Hostfully No 
Hostify No 
Infor HMS Yes 
Jonas Chorum Yes 
Little Hotelier Yes 
Rentals United No 
ResortSuite PMS Yes 
RoomKeyPMS Yes 
Sirvoy Yes 
SkyWare PMS Yes 
Streamline No 
Track No 
innRoad Yes 
rezStream Cloud PMS Yes 
roommaster Yes 

Integrations

Mews Yes 
OwnerRez Yes 
Cloudbeds No 
FLEXIPASS No 
Hostaway Yes 
Hostfully Yes 
Hostify Yes 
Infor HMS No 
Jonas Chorum No 
Little Hotelier No 
Rentals United Yes 
ResortSuite PMS No 
RoomKeyPMS No 
Sirvoy No 
SkyWare PMS No 
Streamline Yes 
Track Yes 
innRoad No 
rezStream Cloud PMS No 
roommaster No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

Free
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Akia

Founded

2018

Country

United States

Website

www.akia.com/solutions/guest-experience

Vendor Details

Company Name

Enso Connect

Founded

2019

Country

Canada

Website

ensoconnect.com

Alternatives

Alternatives