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Description
The evolution of technology has significantly transformed communication preferences among individuals. Streamline guest interactions by utilizing SMS or their favored messaging applications for easy and convenient communication. Implement automated responses for common inquiries, ensuring guests receive prompt answers without unnecessary delays. Leverage scheduled messages to warmly greet guests upon arrival, check in on their experience throughout their stay, and keep them informed about upcoming activities at your establishment. Additionally, conduct in-stay surveys to gauge guest satisfaction and promptly address any issues that arise, thereby enhancing their overall experience. Harness the power of hotel text messaging to boost guest engagement and facilitate direct bookings. Collect essential information about your guests to effectively promote room upgrades, additional services, early check-ins, and more. Furthermore, clearly outline your property's policies on registration forms for guests to acknowledge and agree to, ensuring transparency and enhancing their stay experience. By prioritizing effective communication, you can create a more enjoyable environment for your guests.
Description
Broadband Hospitality (BBH) serves as your all-encompassing partner in hospitality technology solutions, providing a seamless, integrated service for hotels, resorts, casinos, senior living facilities, apartment complexes, and student housing. We offer a cohesive platform that encompasses a wide range of technological services, aimed at boosting efficiency and minimizing expenses. Our offerings are customized to meet your unique requirements and budget, promoting a cooperative and economical strategy. Rather than merely acting as a vendor, we position ourselves as your dedicated partner, focused on achieving outstanding outcomes for both your residents and guests. Consider us your primary resource for hospitality technology, delivering round-the-clock support, simplified billing, and a hassle-free experience. With more than three decades of specialized knowledge in the sectors we cater to, we bring unmatched proficiency and insight to your operations. Furthermore, our solid partnerships with top technology providers guarantee that you receive the most effective solutions tailored for your property’s needs. This commitment to excellence enables us to continually adapt and improve, ensuring your success in an ever-evolving industry.
API Access
Has API
API Access
Has API
Integrations
Cloudbeds
FLEXIPASS
Infor HMS
Jonas Chorum
Knowcross
Maestro PMS
MyHMS
OpenHotel PMS
Oracle Hospitality Reporting and Analytics
Protel Cloud PMS
Integrations
Cloudbeds
FLEXIPASS
Infor HMS
Jonas Chorum
Knowcross
Maestro PMS
MyHMS
OpenHotel PMS
Oracle Hospitality Reporting and Analytics
Protel Cloud PMS
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Akia
Founded
2018
Country
United States
Website
www.akia.com/solutions/guest-experience
Vendor Details
Company Name
Broadband Hospitality
Founded
1993
Country
United States
Website
broadbandhospitality.com