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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

The evolution of technology has significantly transformed communication preferences among individuals. Streamline guest interactions by utilizing SMS or their favored messaging applications for easy and convenient communication. Implement automated responses for common inquiries, ensuring guests receive prompt answers without unnecessary delays. Leverage scheduled messages to warmly greet guests upon arrival, check in on their experience throughout their stay, and keep them informed about upcoming activities at your establishment. Additionally, conduct in-stay surveys to gauge guest satisfaction and promptly address any issues that arise, thereby enhancing their overall experience. Harness the power of hotel text messaging to boost guest engagement and facilitate direct bookings. Collect essential information about your guests to effectively promote room upgrades, additional services, early check-ins, and more. Furthermore, clearly outline your property's policies on registration forms for guests to acknowledge and agree to, ensuring transparency and enhancing their stay experience. By prioritizing effective communication, you can create a more enjoyable environment for your guests.

Description

Altitude is a comprehensive smart hotel platform designed to streamline the operational process, equipping you with essential tools for success. Empower Our goal is to reduce the burden of manual management, enabling the hospitality sector to achieve results across all dimensions of their operations. We advocate that success doesn't hinge on extravagant features; rather, it stems from providing budget-friendly solutions that attract guests, foster growth, and are straightforward to oversee. Escalate Enhance your business's potential with simple solutions that empower guests to tailor their stay experience. Allow your patrons to influence additional revenue through upselling, cross-selling, service orders, and direct bookings, thereby increasing profitability. Engage Establish a connection with your guests at any moment using real-time communication tools like SMS messaging, push notifications, and service requests. Our contactless mobile and web portal tools allow guests to discover your hotel long before their arrival, creating a seamless and engaging experience from the start. Additionally, this level of interaction can significantly improve guest satisfaction and loyalty, encouraging repeat visits.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Protel Cloud PMS Yes 
Cloudbeds Yes 
Google Workspace No 
Knowcross Yes 
Maestro PMS Yes 
Mews Yes 
MyHMS Yes 
Oracle Hospitality Reporting and Analytics Yes 
OwnerRez Yes 
RMS Cloud No 
RemoteLock Yes 
ResortSuite PMS Yes 
RoomKeyPMS Yes 
Sirvoy Yes 
SkyTouch Hotel OS Yes 
Stripe No 
SwiftPOS No 
Video RTC No 
WebRezPro Yes 
innRoad Yes 

Integrations

Protel Cloud PMS Yes 
Cloudbeds No 
Google Workspace Yes 
Knowcross No 
Maestro PMS No 
Mews No 
MyHMS No 
Oracle Hospitality Reporting and Analytics No 
OwnerRez No 
RMS Cloud Yes 
RemoteLock No 
ResortSuite PMS No 
RoomKeyPMS No 
Sirvoy No 
SkyTouch Hotel OS No 
Stripe Yes 
SwiftPOS Yes 
Video RTC Yes 
WebRezPro No 
innRoad No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Akia

Founded

2018

Country

United States

Website

www.akia.com/solutions/guest-experience

Vendor Details

Company Name

Altitude

Founded

2019

Country

New Zealand

Website

www.altitudehq.com

Product Features

Hospitality Property Management

Built-in Accounting Yes 
CRM No 
Catering No 
Employee Management Yes 
Extended Stay Yes 
Front Office Management Yes 
GDS / OTA Integration No 
Group Management Yes 
Guest Experience (GEM) Yes 
Housekeeping Management Yes 
Loyalty Program No 
Maintenance Management Yes 
Marketing Automation No 
Marketing Management Yes 
Multi-Property Yes 
Online Booking Yes 
Point of Sale (POS) Yes 
Reservations Management Yes 
Reviews Management Yes 
Single Property No 
Vacation Rental Yes 

Alternatives

Alternatives