Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
IoT Edge Connect offers a protocol for real-time communication and data processing specifically designed for devices connected to Akamai. Utilizing both the message queuing telemetry transport (MQTT) and HTTP protocols, it efficiently ingests messages while ensuring that data is processed and sent back to devices instantly through a publish-subscribe model. This MQTT-centric system enables seamless reading from and writing to message queues, automatically delivering messages organized by topics. Additionally, the HTTP interface allows for an alternative method of accessing the same message queues that the MQTT protocol utilizes, enabling clients to request messages in topic form via a REST API. Overall, IoT Edge Connect enhances connectivity and data flow between devices and the cloud, providing flexibility in how messages are handled and delivered.
Description
Wavetec's enterprise Queue Management Solutions can reduce customer wait times, improve management of waiting lines, and increase revenue. Wavetec's customer experience solutions use Wavesphere Philosophy - ORGANIZE ENGAGE & MAKE SENSE waiting times and statistics from dispersed service areas to improve customer experience at key touchpoints. Wavetec's queuing system solves the problem of excessive waiting and queuing, which are major causes of consumer dissatisfaction at banks, hospitals, and other government institutions. Wavetec is a global leader in the manufacture and supply of queue management systems. Wavetec has over 27 years of experience helping organizations improve customer flow and manage queues using virtual and linear queueing solutions, appointment bookings and queuing apps. We also have visitor flow monitoring software.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Microsoft Office 2021
No
Pulse SMS
No
WhatsApp
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
contact to get quote
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Akamai
Founded
1998
Country
United States
Website
learn.akamai.com/en-us/products/web_performance/iot_edge_connect.html
Vendor Details
Company Name
Wavetec
Founded
1987
Country
United Arab Emirates
Website
www.wavetec.com
Product Features
Product Features
Queue Management
Appointment Scheduling
Yes
Calendar
Yes
Communication Tools
No
Contactless
Yes
Customer Surveys
Yes
Dashboard
No
For Banks
Yes
For Government
Yes
For Healthcare
Yes
For Restaurants
Yes
For Retail
Yes
SMS Marketing
Yes
Supports Multiple Counters
No
Virtual Queue
Yes