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Average Ratings 0 Ratings

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ease
features
design
support

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Description

IoT Edge Connect offers a protocol for real-time communication and data processing specifically designed for devices connected to Akamai. Utilizing both the message queuing telemetry transport (MQTT) and HTTP protocols, it efficiently ingests messages while ensuring that data is processed and sent back to devices instantly through a publish-subscribe model. This MQTT-centric system enables seamless reading from and writing to message queues, automatically delivering messages organized by topics. Additionally, the HTTP interface allows for an alternative method of accessing the same message queues that the MQTT protocol utilizes, enabling clients to request messages in topic form via a REST API. Overall, IoT Edge Connect enhances connectivity and data flow between devices and the cloud, providing flexibility in how messages are handled and delivered.

Description

We enhance and automate your current queuing or appointment scheduling systems, enabling your customers to effortlessly access services via your company’s website or app on any device. Our solutions, whether pre-built or tailored to your needs, cater to organizations of all sizes, particularly those in industries with stringent security and service demands. By offering your visitors straightforward and secure access to your services, we alleviate the hassle of physical waiting lines while boosting overall satisfaction levels. Our virtual queuing and booking systems provide real-time availability, and our front desk support is available around the clock in more than 140 languages. We also send automated reminders for upcoming appointments and inquiries, display the nearest branches along with their real-time status, and allow communication through phone, email, or other preferred methods. Integration with your existing booking system is seamless. Additionally, one of the most significant indirect advantages of our system is the insightful data analytics and summaries we provide, which can help enhance your overall operational efficiency and customer experience. By leveraging these insights, organizations can make informed decisions that drive growth and improve service delivery.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Akamai

Founded

1998

Country

United States

Website

learn.akamai.com/en-us/products/web_performance/iot_edge_connect.html

Vendor Details

Company Name

Qticket

Country

United Kingdom

Website

www.qticketapp.com/business/

Product Features

Product Features

Queue Management

Appointment Scheduling No 
Calendar No 
Communication Tools No 
Contactless No 
Customer Surveys No 
Dashboard No 
For Banks No 
For Government No 
For Healthcare No 
For Restaurants No 
For Retail No 
SMS Marketing No 
Supports Multiple Counters No 
Virtual Queue No 

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