Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Deliver tailored and seamless customer interactions while ensuring robust security measures. Akamai Identity Cloud is a cloud-based SaaS offering that streamlines customer identity and access management (CIAM). Specifically designed for consumer-focused applications, Identity Cloud offers the scalable framework essential for engaging, managing, and converting millions of users. It comes equipped with customizable features for registration, authentication, and single sign-on (SSO), alongside tools for consent and preference management, easy integration with your marketing technology ecosystem, and advanced data analytics capabilities. Enhanced safeguards for customer data facilitate compliance with privacy regulations without diminishing the overall user experience. For applications that are crucial to business success, where customer experience, scalability, and performance are non-negotiable, brands turn to Identity Cloud. Effortlessly facilitate omnichannel access through SSO and a diverse range of authentication options, including social login, directory services, and OpenID Connect (OIDC). With these features, businesses can efficiently foster stronger relationships with their customers.
Description
Transform anonymous visitors into recognized, devoted customers through the implementation of customer identity and access management (CIAM) software. By minimizing obstacles during the registration process, you can create trustworthy and tailored interactions that enhance the overall customer journey. Leverage first-party data to drive meaningful customer experiences. With SAP's Customer Identity and Access Management solutions designed for B2C, you can establish comprehensive, centralized customer profiles that are integrated across all your digital platforms. Ensure seamless customer interactions with adaptable registration processes and social authentication methods that can be tailored to meet various business needs. Protect each point of engagement using federated standards and a variety of options, including single sign-on, risk-based authentication, multifactor authentication, and password-less solutions. Furthermore, enhance personalization by aggregating profile data in a responsive, indexed database and facilitating bidirectional data exchanges with other customer engagement tools, ultimately enriching customer relationships. This strategic approach not only boosts customer loyalty but also drives long-term business success.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Flexopus
Yes
Next Identity
Yes
OAuth
Yes
RadiantOne
Yes
SAP Joule
No
Trusona
Yes
Ultra Commerce
No
Integrations
Flexopus
No
Next Identity
No
OAuth
No
RadiantOne
No
SAP Joule
Yes
Trusona
No
Ultra Commerce
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Akamai Technologies
Founded
1998
Country
United States
Website
www.akamai.com/us/en/products/security/identity-cloud.jsp
Vendor Details
Company Name
SAP
Founded
1972
Country
Germany
Website
www.sap.com/products/customer-identity.html
Product Features
Customer Identity and Access Management (CIAM)
Access Certification
No
Access Management
No
Analytics / Reporting
No
Automatic User/Device Recognition
No
Behavioral Analytics
No
Credential Management
No
Data Security
No
Multi-Factor Authentication (MFA)
No
Privacy / Consent Management
No
Real Time Notifications
No
Self-Service Portal
No
Single Sign On
No
User Provisioning
No
Product Features
Customer Identity and Access Management (CIAM)
Access Certification
No
Access Management
No
Analytics / Reporting
No
Automatic User/Device Recognition
No
Behavioral Analytics
No
Credential Management
No
Data Security
No
Multi-Factor Authentication (MFA)
No
Privacy / Consent Management
No
Real Time Notifications
No
Self-Service Portal
No
Single Sign On
No
User Provisioning
No