Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Aivo has been solving the main problems of companies in customer service and growth since 2012 using omnichannel solutions powered with Artificial Intelligence. The company provides easy-to-use solutions that improve customer experience and is focused on giving people back their time.
Aivo has 7 offices in North America, South America, Europe and Asia, as well as presence in 22 other countries.
Description
Enhance user experience and bolster security by utilizing uberAgent's comprehensive insights into user interactions, system performance, and security measures spanning both physical and virtual endpoints.
With uberAgent, IT professionals and system architects gain access to extensive metrics that inform operations, IT security, compliance with service level agreements, resource planning, and license adherence throughout their entire infrastructure. The lightweight agent delivers granular data regarding applications, networks, and other critical components, enabling administrators to swiftly identify and resolve issues, which significantly reduces the time needed for resolution.
Moreover, uberAgent is capable of monitoring both Citrix and non-Citrix workloads, allowing organizations to streamline vendor management and develop a more cohesive understanding of their environment. When integrated with Splunk Enterprise and Splunk Cloud, the data gathered by uberAgent can be leveraged with Splunk AI to automate various processes and identify potential security threats, ultimately leading to a more efficient and secure IT ecosystem. Additionally, this integration fosters proactive management of IT resources, ensuring that organizations remain agile and responsive to emerging challenges.
API Access
Has API
No
API Access
Has API
No
Integrations
Genesys Cloud CX
No
Salesforce
No
Zendesk
No
Pricing Details
Contact our representatives to get a quote: https://ancillary-proxy.atarimworker.io?url=https%3A%2F%2Fwww.aivo.co%2Fen%2Fget-a-quote-quick-onboarding%2F
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Aivo
Founded
2012
Country
Argentina
Website
www.aivo.co
Vendor Details
Company Name
Cloud Software Group
Founded
2022
Country
United States
Website
www.citrix.com/platform/uberagent.html
Product Features
Artificial Intelligence
Chatbot
Yes
For Healthcare
Yes
For Sales
Yes
For eCommerce
Yes
Image Recognition
No
Machine Learning
Yes
Multi-Language
Yes
Natural Language Processing
Yes
Predictive Analytics
Yes
Process/Workflow Automation
Yes
Rules-Based Automation
No
Virtual Personal Assistant (VPA)
No
Chatbot
Call to Action
Yes
Context and Coherence
Yes
Human Takeover
Yes
Inline Media / Videos
Yes
Machine Learning
Yes
Natural Language Processing
Yes
Payment Integration
Yes
Prediction
Yes
Ready-made Templates
Yes
Reporting / Analytics
Yes
Sentiment Analysis
Yes
Social Media Integration
Yes
Conversational AI
Code-free Development
No
Contextual Guidance
No
For Developers
No
Intent Recognition
No
Multi-Languages
Yes
Omni-Channel
Yes
On-Screen Chats
Yes
Pre-configured Bot
Yes
Reusable Components
No
Sentiment Analysis
Yes
Speech Recognition
Yes
Speech Synthesis
No
Virtual Assistant
Yes
Customer Communications Management
Batch Communications
No
Chat / Messaging
Yes
Content Management
Yes
Email Distribution
No
Interactive Content
Yes
Multi-Channel Communications
Yes
On-Demand Communications
Yes
Personalization
Yes
Print Management
No
Template Management
No
Video Content
Yes
Customer Service
Alerts / Escalation
No
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
Yes
Live Chat
Yes
Performance Metrics
Yes
Queue Management
No
Self Service Portal
Yes
Social Media Integration
No
Surveys & Feedback
Yes
Virtual Assistant
Yes
Workflow Management
No
Live Chat
Canned Responses
No
Customizable Branding
No
Geo Targeting
No
Offline Form
No
Proactive Chat
No
Screen Sharing
No
Third Party Integration
Yes
Transfers / Routing
No
Website Visitor Tracking
No
Product Features
System Monitoring
Alerts / Notifications
No
Antivirus Management
No
Data Backup / Recovery
No
Device Monitoring
No
Inventory Management
No
Patch Management
No
Policy-based Automation
No
Remote Monitoring
No
Reporting / Analytics
No
Risk Analysis
No
Server Monitoring
No
Service Configuration Management
No