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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Transform your customer service interactions and conversational AI applications by utilizing the open-source Airy platform. Airy Core stands out as a fully-featured conversational platform that is ready for production use. With Airy, you are equipped to handle conversational data sourced from multiple channels effortlessly. Powered by Apache Kafka, Airy's infrastructure allows for the simultaneous processing of numerous conversations and messages, efficiently streaming pertinent data wherever needed. You can easily integrate a variety of tools, from our complimentary open-source live chat plugin to popular messaging services like Facebook Messenger and Google’s Business Messages, all connected to your Airy Core. This seamless integration is made possible through an ingestion platform that leverages Apache Kafka to manage incoming webhook data from diverse sources. By effectively interpreting this data, we transform it into contacts, conversations, and messages that work independently of their origins, enhancing the versatility and capability of your conversational engagements. Ultimately, Airy empowers you to create a cohesive communication strategy across different platforms.

Description

Google Cloud's Managed Service for Apache Kafka is an efficient and scalable solution that streamlines the deployment, oversight, and upkeep of Apache Kafka clusters. By automating essential operational functions like provisioning, scaling, and patching, it allows developers to concentrate on application development without the burdens of managing infrastructure. The service guarantees high reliability and availability through data replication across various zones, thus mitigating the risks of potential outages. Additionally, it integrates effortlessly with other Google Cloud offerings, enabling the creation of comprehensive data processing workflows. Security measures are robust, featuring encryption for both stored and transmitted data, along with identity and access management, and network isolation to keep information secure. Users can choose between public and private networking setups, allowing for diverse connectivity options that cater to different requirements. This flexibility ensures that businesses can adapt the service to meet their specific operational needs efficiently.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Apache Kafka No 
Google Cloud BigQuery No 
Google Cloud Identity and Access Management (IAM) No 
Google Cloud Platform No 

Integrations

Apache Kafka Yes 
Google Cloud BigQuery Yes 
Google Cloud Identity and Access Management (IAM) Yes 
Google Cloud Platform Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version Yes 

Pricing Details

$0.09 per hour
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Airy

Country

Germany

Website

airy.co

Vendor Details

Company Name

Google

Founded

1998

Country

United States

Website

cloud.google.com/products/managed-service-for-apache-kafka

Product Features

Customer Communications Management

Batch Communications No 
Chat / Messaging No 
Content Management No 
Email Distribution No 
Interactive Content No 
Multi-Channel Communications No 
On-Demand Communications No 
Personalization No 
Print Management No 
Template Management No 
Video Content No 

Customer Engagement

Analytics No 
Churn Management No 
Communication Management No 
Community Management No 
Content Syndication No 
Feedback Collection No 
Gamification No 
Live Chat No 
Video Content No 

Lead Generation

Contact Discovery No 
Contact Import/Export No 
Lead Capture No 
Lead Database Integration No 
Lead Nurturing No 
Lead Scoring No 
Lead Segmentation No 
Pipeline Management No 
Prospecting Tools No 
Visitor Identification No 

Live Chat

Canned Responses Yes 
Customizable Branding No 
Geo Targeting No 
Offline Form No 
Proactive Chat Yes 
Screen Sharing No 
Third Party Integration Yes 
Transfers / Routing No 
Website Visitor Tracking No 

Product Features

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