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support

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Description

Airteach stands out as the leading SaaS solution for cultivating a remote community focused on online training. Our mission is to make training accessible and straightforward for everyone, streamlining the process of educating individuals across various fields through efficient online academies. With an emphasis on delivering an exceptional learning experience, Airteach offers a user-friendly and highly intuitive mobile interface. Customize your environment to reflect your brand by personalizing your home page, visuals, messages, logo, and URL, ensuring that your clients feel comfortable and welcomed. Our platform features an export function that allows you to seamlessly integrate your training modules directly onto your website. Crafting a training course is a quick endeavor, taking just a few hours, thanks to our diverse range of standard formats—including videos, text/images, and documents—as well as web formats such as Slideshare, Prezi, Thinglink, and Sketchfab, complemented by over twenty different quizzes and interactive educational activities like drag-and-drop, sensitive area interactions, and memory games. You can foster engagement and interaction with your users through discussion threads, responding to inquiries in real-time or asynchronously while maintaining control through moderation tools. In this way, Airteach empowers both trainers and learners to thrive in a remote educational environment.

Description

ServiceSkills is a comprehensive eLearning platform that provides a carefully selected array of soft skills training courses aimed at enhancing employee performance. Featuring hundreds of modules on customer service, team collaboration, management training, and creating a respectful workplace, this solution is enriched with quizzes, feedback on answers, and reminders of essential points. A powerful administrative management system allows supervisors to assign courses, track progress, and identify areas needing improvement. You can request a demo code to see how it can benefit your organization. It’s important to acknowledge that your team members strive to excel in their roles, but exceptional interpersonal skills do not develop on their own. ServiceSkills equips your workforce with an extensive range of soft skills, including customer service proficiency, customer success strategies, effective business writing, best practices for online meetings, workplace respect, team building techniques, email etiquette, conflict resolution strategies, internal customer relations, foundational selling skills, ethics training, diversity awareness, and ways to tackle harassment and bullying, as well as mentoring skills. By investing in this training, you can foster a more capable and cohesive team.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Mailchimp Yes 
Microsoft Excel Yes 
Prezi Yes 
Salesforce Yes 
Sketchfab Yes 
Slack Yes 
SlideShare Yes 
Stripe Yes 
ThingLink Yes 
Twilio Yes 
Vimeo Yes 
YouTube Yes 

Integrations

HubSpot CRM No 
HubSpot Customer Platform No 
Mailchimp No 
Microsoft Excel No 
Prezi No 
Salesforce No 
Sketchfab No 
Slack No 
SlideShare No 
Stripe No 
ThingLink No 
Twilio No 
Vimeo No 
YouTube No 

Pricing Details

€290 per month
Billed Annually
Free Trial No 
Free Version No 

Pricing Details

$2990.00/year
Price is for up to 20 users.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Airteach

Founded

2016

Country

France

Website

www.airteach.co

Vendor Details

Company Name

ServiceSkills

Country

United States

Website

www.serviceskills.com

Product Features

Training

Academic / Education No 
Asynchronous Learning No 
Blended Learning No 
Built-In Course Authoring No 
Built-in LMS No 
Certification Management No 
Corporate / Business No 
Learner Portal No 
Mobile Learning No 
Simulation No 
Synchronous Learning No 
Training Companies No 
eCommerce No 

Product Features

Course Authoring

Content Import / Export No 
Course Publishing No 
Gamification No 
Instructor-Led Courses No 
Interactive Content No 
PowerPoint Conversion No 
Self-Paced Courses No 
Storyboarding No 
Template Management No 
Test / Quiz Creation No 
Video Management No 

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base No 
Live Chat No 
Performance Metrics No 
Queue Management No 
Self Service Portal No 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

Training

Academic / Education No 
Asynchronous Learning No 
Blended Learning No 
Built-In Course Authoring No 
Built-in LMS No 
Certification Management Yes 
Corporate / Business No 
Learner Portal No 
Mobile Learning No 
Simulation No 
Synchronous Learning No 
Training Companies No 
eCommerce No 

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