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Average Ratings 16 Ratings
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Description
Ensure your teams and tools are aligned effectively. Airstack simplifies the process of organizing and sharing digital tools throughout your organization, granting everyone insight into the applications available and their functionalities. You can compile your digital tools into a centralized app catalog or stacks that can be shared with colleagues. Airstack seamlessly gathers logos, links, and descriptions for thousands of applications, enhancing accessibility. Foster a unified understanding of your technology by inviting team members to explore your resources while encouraging them to contribute their own. You can include essential information about any application—such as SaaS subscription management details, employee training materials, report links, and video tutorials—creating a central repository for all vital knowledge. As more teams come aboard, Airstack's capabilities improve, providing comprehensive visibility into your technology stack, much like an organizational chart but tailored for your software landscape. This collaborative environment not only streamlines communication but also promotes a culture of sharing and learning within your organization.
Description
Mint Service Desk software is the next-generation in ITSM Software. The main functionalities of Mint Service Desk include: – Incident Management – Asset Management – Customer Portal – Multi Channel Communication Dynamic attributes Chat communication Ticket types Custom views.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Microsoft Azure
Yes
BOSSDesk
Yes
Comarch EDI
Yes
Comarch Mobile Sales Force
Yes
Comarch Social Mining
Yes
Docker
No
Lansweeper
No
MAAS
Yes
MicroK8s
Yes
MicroStack
Yes
Integrations
Microsoft Azure
Yes
BOSSDesk
No
Comarch EDI
No
Comarch Mobile Sales Force
No
Comarch Social Mining
No
Docker
Yes
Lansweeper
Yes
MAAS
No
MicroK8s
No
MicroStack
No
Pricing Details
$99 per user per month
Free Trial
Yes
Free Version
No
Pricing Details
$5/month/agent
On-premises and SaaS versions available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Lenovo
Founded
1986
Country
United States
Website
airstack.com
Vendor Details
Company Name
OPGK Software
Country
Poland
Website
www.mintsd.com
Product Features
Digital Asset Management
Asset Categorization
No
Asset Library
No
Asset Sharing
Yes
Brand Control
No
Customizable Branding
No
File Conversion
No
Metadata Management
No
Mobile App
No
Reporting/Analytics
No
Search Within Document
No
Search/Filter
No
Version Control
No
Watermarking
No
Workflow Management
No
IT Asset Management
Asset Tracking
No
Audit Management
No
Compliance Management
No
Configuration Management
No
Contract/License Management
Yes
Cost Tracking
Yes
Depreciation Management
No
IT Service Management
No
Inventory Management
No
Maintenance Management
No
Procurement Management
Yes
Requisition Management
No
Supplier Management
No
SaaS Management
License Management
Yes
Onboarding
No
Renewal Management
Yes
SaaS Operations Management
Yes
Shadow IT Detection
No
Spend Management
No
Subscription Management
Yes
Usage Tracking / Analytics
Yes
Vendor Management
No
Product Features
Digital Asset Management
Asset Categorization
Yes
Asset Library
Yes
Asset Sharing
Yes
Brand Control
No
Customizable Branding
Yes
File Conversion
No
Metadata Management
No
Mobile App
Yes
Reporting/Analytics
Yes
Search Within Document
No
Search/Filter
Yes
Version Control
No
Watermarking
No
Workflow Management
No
Help Desk
Alerts / Escalation
Yes
Automated Routing
Yes
Community Forums
No
Customizable Branding
Yes
Document Storage
Yes
Email Integration
Yes
IT Asset Management
Yes
Incident Management
Yes
Interaction Tracking
No
Knowledge Base
Yes
Known Issue Management
Yes
Live Chat
Yes
Multi-Channel Communication
Yes
Multiple Brands / Products
No
Network Monitoring
No
Real-time Chat
Yes
Self Service Portal
Yes
Service Level Agreement (SLA) Management
Yes
Ticket Management
Yes
Incident Management
Audit Trail
No
Corrective Actions (CAPA)
No
Disaster Recovery
No
IT Incident Management
Yes
Incident Reporting
No
OSHA Compliance
No
Root-Cause Diagnosis
No
Safety Management
No
Task Management
No
Ticket Management
Yes
IT Asset Management
Asset Tracking
Yes
Audit Management
No
Compliance Management
No
Configuration Management
No
Contract/License Management
No
Cost Tracking
No
Depreciation Management
No
IT Service Management
Yes
Inventory Management
No
Maintenance Management
No
Procurement Management
No
Requisition Management
No
Supplier Management
No
ITSM
Asset Tracking
Yes
Availability Management
No
Change Management
Yes
Configuration Management
Yes
Contract/License Management
Yes
Dashboard
Yes
Incident Management
Yes
Problem Management
Yes
Project Management
No
Release & Deployment Management
No
Self Service Portal
Yes
Service Desk
CMDB
Yes
Change Management
Yes
IT Asset Management
Yes
Incident Management
Yes
Knowledge Base
Yes
Mobile Access
Yes
Procurement Management
No
Remote Control
No
SLA Management
Yes
Self Service Portal
Yes
