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Description
Airship is used by thousands of top brands around the globe to build closer relationships with customers through highly contextualized and relevant interactions. Airship's Customer Engagement platform is mobile-first and data-driven. This allows brands to focus on individual customers and their needs rather than which marketing channels to use. Airship makes it easier and more efficient to increase customer lifetime value in an omni-channel era.
Airship optimizes every customer journey across all digital touchpoints with trillions of interactions across mobile apps, push notifications and mobile wallets.
Description
Mobile messaging has emerged as an essential channel that captures everyone's attention. Text messaging is recognized as the most efficient and prompt method of mobile communication, boasting an impressive 98 percent open rate and an average response time of just 90 seconds. Utilize Communicate Pro, our cloud-based, enterprise-level campaign management tool, to manage your messaging programs through a combination of SMS, MMS, Push, or OTT. Our APIs allow for seamless integration of messaging capabilities into your current systems and applications. A significant 74% of mobile marketers consider SMS to be "highly effective" when it is part of a comprehensive mobile marketing strategy, while only 50% share this sentiment when SMS is utilized independently. By designing and developing tailored mobile experiences, businesses can effectively engage both new and returning customers. Furthermore, leveraging messaging can enhance customer satisfaction and reduce operational costs by efficiently addressing inquiries, routing questions appropriately, and delivering timely transactional updates, ultimately leading to a more streamlined communication process. Thus, investing in mobile messaging is not only a strategic move but also a necessity in today’s digital landscape.
API Access
Has API
No
API Access
Has API
No
Integrations
Amazon Web Services (AWS)
Yes
Applicaster
Yes
Canopy
Yes
Courier
Yes
Meltano
Yes
Mixpanel
Yes
Mok
Yes
Movable Ink
Yes
Optimove
Yes
Pandium
Yes
Integrations
Amazon Web Services (AWS)
No
Applicaster
No
Canopy
No
Courier
No
Meltano
No
Mixpanel
No
Mok
No
Movable Ink
No
Optimove
No
Pandium
No
Pricing Details
No price information available.
Free Trial
No
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Airship
Founded
2009
Country
United States
Website
www.airship.com
Vendor Details
Company Name
mGage
Founded
2009
Country
United States
Website
mgage.com
Product Features
Customer Engagement
Analytics
Yes
Churn Management
Yes
Communication Management
Yes
Community Management
No
Content Syndication
Yes
Feedback Collection
Yes
Gamification
Yes
Live Chat
Yes
Video Content
Yes
Mobile Marketing
Channel Attribution
No
Contextual Targeting
No
Coupons
No
Email Marketing
No
Engagement Monitoring
No
In-App Marketing
No
Location-Based Marketing
No
Push Notifications
No
Text Messaging
No
Text-to-Win
No
Push Notifications
A/B Testing
Yes
Analytics
Yes
Campaign Segmentation
Yes
Contextual Targeting
Yes
Device Targeting
No
Expiry Notifications
Yes
Geo Targeting
No
Mobile Notifications
Yes
Notification Scheduling
Yes
Visual Notifications
Yes
Web Notifications
Yes
SMS Marketing
2-Way Messaging
Yes
Artificial Intelligence
No
Contact Management
No
MMS
No
Mass Texting
Yes
Message Personalization
Yes
Mobile Coupons
Yes
Mobile Keywords
No
Polls / Voting
No
Reporting/Analytics
Yes
Scheduled Messaging
Yes
Shortcodes
No
Text-to-Win
No
Product Features
Mobile Marketing
Channel Attribution
No
Contextual Targeting
No
Coupons
Yes
Email Marketing
No
Engagement Monitoring
No
In-App Marketing
No
Location-Based Marketing
No
Push Notifications
Yes
Text Messaging
Yes
Text-to-Win
Yes
SMS Marketing
2-Way Messaging
No
Artificial Intelligence
No
Contact Management
No
MMS
No
Mass Texting
No
Message Personalization
No
Mobile Coupons
No
Mobile Keywords
No
Polls / Voting
No
Reporting/Analytics
No
Scheduled Messaging
No
Shortcodes
No
Text-to-Win
No
