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Description
Airship is used by thousands of top brands around the globe to build closer relationships with customers through highly contextualized and relevant interactions. Airship's Customer Engagement platform is mobile-first and data-driven. This allows brands to focus on individual customers and their needs rather than which marketing channels to use. Airship makes it easier and more efficient to increase customer lifetime value in an omni-channel era.
Airship optimizes every customer journey across all digital touchpoints with trillions of interactions across mobile apps, push notifications and mobile wallets.
Description
Establish a brand that fosters enduring loyalty by engaging your customers in their preferred spaces. The Vibes platform seamlessly automates interactions through Text, Mobile Wallet, Push notifications, and App Inbox, creating rich and personalized consumer experiences. Leverage your customer data effectively; pinpoint specific attributes and behaviors to enhance mobile-driven revenue via precise targeting of tailored experiences and insightful data analysis. Designed specifically for mobile engagement, Vibes' robust analytics suite provides reliable insights and comprehensive reports. Access real-time performance metrics related to audiences, campaigns, sentiments, revenue, benchmarks, and beyond. Our platform is built with compliance at its core; we integrate prescriptive controls with thorough program compliance reviews and direct carrier connections, ensuring adherence to carrier guidelines as well as TCPA, GDPR, and CCPA regulations. By prioritizing compliance, Vibes empowers your brand to focus on delivering exceptional customer experiences without the worry of legal pitfalls.
API Access
Has API
No
API Access
Has API
No
Integrations
Amazon Web Services (AWS)
Yes
Applicaster
Yes
Bluedot
Yes
Branch
Yes
Courier
Yes
Customer.io
Yes
Data Virtuality
Yes
Drupal
Yes
Faraday
Yes
Freshpaint
Yes
Integrations
Amazon Web Services (AWS)
No
Applicaster
No
Bluedot
No
Branch
No
Courier
No
Customer.io
No
Data Virtuality
No
Drupal
No
Faraday
No
Freshpaint
No
Pricing Details
No price information available.
Free Trial
No
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Airship
Founded
2009
Country
United States
Website
www.airship.com
Vendor Details
Company Name
Vibes
Country
United States
Website
www.vibes.com
Product Features
Customer Engagement
Analytics
Yes
Churn Management
Yes
Communication Management
Yes
Community Management
No
Content Syndication
Yes
Feedback Collection
Yes
Gamification
Yes
Live Chat
Yes
Video Content
Yes
Mobile Marketing
Channel Attribution
No
Contextual Targeting
No
Coupons
No
Email Marketing
No
Engagement Monitoring
No
In-App Marketing
No
Location-Based Marketing
No
Push Notifications
No
Text Messaging
No
Text-to-Win
No
Push Notifications
A/B Testing
Yes
Analytics
Yes
Campaign Segmentation
Yes
Contextual Targeting
Yes
Device Targeting
No
Expiry Notifications
Yes
Geo Targeting
No
Mobile Notifications
Yes
Notification Scheduling
Yes
Visual Notifications
Yes
Web Notifications
Yes
SMS Marketing
2-Way Messaging
Yes
Artificial Intelligence
No
Contact Management
No
MMS
No
Mass Texting
Yes
Message Personalization
Yes
Mobile Coupons
Yes
Mobile Keywords
No
Polls / Voting
No
Reporting/Analytics
Yes
Scheduled Messaging
Yes
Shortcodes
No
Text-to-Win
No
Product Features
Mobile Marketing
Channel Attribution
No
Contextual Targeting
No
Coupons
No
Email Marketing
No
Engagement Monitoring
No
In-App Marketing
No
Location-Based Marketing
No
Push Notifications
Yes
Text Messaging
No
Text-to-Win
No
SMS Marketing
2-Way Messaging
No
Artificial Intelligence
No
Contact Management
No
MMS
No
Mass Texting
No
Message Personalization
No
Mobile Coupons
No
Mobile Keywords
No
Polls / Voting
No
Reporting/Analytics
No
Scheduled Messaging
No
Shortcodes
No
Text-to-Win
No
