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support

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Description

Airship is used by thousands of top brands around the globe to build closer relationships with customers through highly contextualized and relevant interactions. Airship's Customer Engagement platform is mobile-first and data-driven. This allows brands to focus on individual customers and their needs rather than which marketing channels to use. Airship makes it easier and more efficient to increase customer lifetime value in an omni-channel era. Airship optimizes every customer journey across all digital touchpoints with trillions of interactions across mobile apps, push notifications and mobile wallets.

Description

Sympan.io, an all-in one platform for telcos, is a powerful tool. It is a solution which allows you to manage CVM campaigns, Loyalty programs, Gamification programs, Next Best Offers and Permission Marketing campaigns through a single interface. It is a flexible and cost-effective solution that allows MNOs to go-to market faster.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

ActionIQ Yes 
Applicaster Yes 
Data Virtuality Yes 
Faraday Yes 
Freshpaint Yes 
Google Cloud Storage Yes 
Ketch Yes 
Lytics Yes 
Meltano Yes 
Mixpanel Yes 
Movable Ink Yes 
PAR Ordering Yes 
Pandium Yes 
PlotProjects Yes 
Purple Yes 
Salesforce Agentforce Marketing Yes 
Snowplow Analytics Yes 
Swiftly Yes 
Tapcart Yes 

Integrations

ActionIQ No 
Applicaster No 
Data Virtuality No 
Faraday No 
Freshpaint No 
Google Cloud Storage No 
Ketch No 
Lytics No 
Meltano No 
Mixpanel No 
Movable Ink No 
PAR Ordering No 
Pandium No 
PlotProjects No 
Purple No 
Salesforce Agentforce Marketing No 
Snowplow Analytics No 
Swiftly No 
Tapcart No 

Pricing Details

No price information available.
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Airship

Founded

2009

Country

United States

Website

www.airship.com

Vendor Details

Company Name

Velti

Founded

2000

Country

Greece

Website

www.sympan.io

Product Features

Customer Engagement

Analytics Yes 
Churn Management Yes 
Communication Management Yes 
Community Management No 
Content Syndication Yes 
Feedback Collection Yes 
Gamification Yes 
Live Chat Yes 
Video Content Yes 

Mobile Marketing

Channel Attribution No 
Contextual Targeting No 
Coupons No 
Email Marketing No 
Engagement Monitoring No 
In-App Marketing No 
Location-Based Marketing No 
Push Notifications No 
Text Messaging No 
Text-to-Win No 

Push Notifications

A/B Testing Yes 
Analytics Yes 
Campaign Segmentation Yes 
Contextual Targeting Yes 
Device Targeting No 
Expiry Notifications Yes 
Geo Targeting No 
Mobile Notifications Yes 
Notification Scheduling Yes 
Visual Notifications Yes 
Web Notifications Yes 

SMS Marketing

2-Way Messaging Yes 
Artificial Intelligence No 
Contact Management No 
MMS No 
Mass Texting Yes 
Message Personalization Yes 
Mobile Coupons Yes 
Mobile Keywords No 
Polls / Voting No 
Reporting/Analytics Yes 
Scheduled Messaging Yes 
Shortcodes No 
Text-to-Win No 

Product Features

Customer Engagement

Analytics Yes 
Churn Management Yes 
Communication Management Yes 
Community Management No 
Content Syndication No 
Feedback Collection Yes 
Gamification Yes 
Live Chat No 
Video Content Yes 

Customer Loyalty

CRM Yes 
Corporate Memberships No 
Customer Activity Tracking Yes 
Discount Management Yes 
Gift Card System Yes 
Loyalty Card System Yes 
Member Portal Yes 
Membership Management Yes 
No-Card Loyalty System Yes 
Referral Tracking Yes 
Rewards Management Yes 

Alternatives

Alternatives