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Average Ratings 11 Ratings

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support

Description

Airship is used by thousands of top brands around the globe to build closer relationships with customers through highly contextualized and relevant interactions. Airship's Customer Engagement platform is mobile-first and data-driven. This allows brands to focus on individual customers and their needs rather than which marketing channels to use. Airship makes it easier and more efficient to increase customer lifetime value in an omni-channel era. Airship optimizes every customer journey across all digital touchpoints with trillions of interactions across mobile apps, push notifications and mobile wallets.

Description

Smarter Contact is an AI-Powered Text and Voice Communication platform. It provides an all-in-one integrated platform to: - Engage contacts to consistently have more conversations; - Nurture contacts though the funnel; - Close deals by turning leads to revenue; - Measure results to scale what works or fix what doesn’t. Key factors that make Smarter Contact stand out include: - All-in-One Platform - Rapid 10DLC Approval - Industry-Leading Deliverability - AI-Powered - Automation and Scale, including automated campaigns and workflows - Built-on TCPA Compliance Safeguards - No Daily Limits/Restrictions - User-Friendly Interface and Automation - Mobile App Access Texting and voice together are effective communication channels because they leverage unique strengths that cater to different needs and preferences. The best approach involves a combination of both. Having text and voice on a single platform is advantageous because it creates a seamless, efficient, and cost-effective experience. - Seamless Transition: Users can easily switch between communication modes (e.g., from a text chat to a voice call) within the same interface, without having to switch between different apps or manually transfer information. - Contextual Information: Having all interactions in one place ensures that the full conversation history is available, regardless of the channel used. - Reduced “App Overload”: Users no longer need to manage multiple apps, login credentials, and interfaces for different types of communication.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Zapier Yes 
ActionIQ Yes 
ActiveScale Yes 
Adobe Analytics Yes 
Amplitude Yes 
Applicaster Yes 
Drupal Yes 
Foursquare Yes 
Google Analytics Yes 
Google Cloud Storage Yes 
HubSpot Customer Platform No 
Kubit Yes 
Lytics Yes 
Mixpanel Yes 
Movable Ink Yes 
PAR Ordering Yes 
Purple Yes 
Salesforce Yes 
WordPress Yes 
mParticle Yes 

Integrations

Zapier Yes 
ActionIQ No 
ActiveScale No 
Adobe Analytics No 
Amplitude No 
Applicaster No 
Drupal No 
Foursquare No 
Google Analytics No 
Google Cloud Storage No 
HubSpot Customer Platform Yes 
Kubit No 
Lytics No 
Mixpanel No 
Movable Ink No 
PAR Ordering No 
Purple No 
Salesforce No 
WordPress No 
mParticle No 

Pricing Details

No price information available.
Free Trial No 
Free Version Yes 

Pricing Details

$597 per quarter
Whether you’re just starting out or scaling fast, Smarter Contact offers pricing plans designed to grow with your business—without sacrificing performance or features. We provide both "Pay as you go" and Committed use" plans.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Airship

Founded

2009

Country

United States

Website

www.airship.com

Vendor Details

Company Name

Smarter Contact

Country

United States

Website

smartercontact.com

Product Features

Customer Engagement

Analytics Yes 
Churn Management Yes 
Communication Management Yes 
Community Management No 
Content Syndication Yes 
Feedback Collection Yes 
Gamification Yes 
Live Chat Yes 
Video Content Yes 

Mobile Marketing

Channel Attribution No 
Contextual Targeting No 
Coupons No 
Email Marketing No 
Engagement Monitoring No 
In-App Marketing No 
Location-Based Marketing No 
Push Notifications No 
Text Messaging No 
Text-to-Win No 

Push Notifications

A/B Testing Yes 
Analytics Yes 
Campaign Segmentation Yes 
Contextual Targeting Yes 
Device Targeting No 
Expiry Notifications Yes 
Geo Targeting No 
Mobile Notifications Yes 
Notification Scheduling Yes 
Visual Notifications Yes 
Web Notifications Yes 

SMS Marketing

2-Way Messaging Yes 
Artificial Intelligence No 
Contact Management No 
MMS No 
Mass Texting Yes 
Message Personalization Yes 
Mobile Coupons Yes 
Mobile Keywords No 
Polls / Voting No 
Reporting/Analytics Yes 
Scheduled Messaging Yes 
Shortcodes No 
Text-to-Win No 

Product Features

Contact Management

Activity Management No 
Appointment Management No 
Contact Database Yes 
Contact History Yes 
Contact Import/Export Yes 
Customer Pipeline No 
Email Marketing No 
Group Management No 
Interaction Tracking Yes 
Lead Management Yes 
Prospecting Tools No 
Sales Pipeline Management Yes 
Search / Filter No 
Segmentation No 
Shared Contacts No 
Social Media Integration Yes 

Real Estate Marketing

Advertising Management No 
CMA No 
CRM No 
Contact Management Yes 
Email Marketing No 
Lead Generation Yes 
Listing Management / IDX No 
Presentation No 
Reporting / Analytics Yes 
SEO No 
SMS Marketing Yes 
Social Media Marketing No 
Virtual Tour No 
Website Builder No 

SMS Marketing

2-Way Messaging Yes 
Artificial Intelligence Yes 
Contact Management Yes 
MMS No 
Mass Texting Yes 
Message Personalization Yes 
Mobile Coupons No 
Mobile Keywords No 
Polls / Voting No 
Reporting/Analytics Yes 
Scheduled Messaging Yes 
Shortcodes No 
Text-to-Win No 

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