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features
design
support

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Write a Review

Description

Airship is used by thousands of top brands around the globe to build closer relationships with customers through highly contextualized and relevant interactions. Airship's Customer Engagement platform is mobile-first and data-driven. This allows brands to focus on individual customers and their needs rather than which marketing channels to use. Airship makes it easier and more efficient to increase customer lifetime value in an omni-channel era. Airship optimizes every customer journey across all digital touchpoints with trillions of interactions across mobile apps, push notifications and mobile wallets.

Description

Mok serves as a robust customer engagement solution that consolidates notifications and user interactions across various platforms, such as push notifications, email, SMS, in-app messaging, WhatsApp, and Telegram. It utilizes a single API that connects with over 50 providers, making communication processes more efficient for developers. Featuring a user-friendly drag-and-drop workflow builder, Mok allows users to design intricate notification workflows without needing programming skills. The platform includes a loyalty engine that empowers businesses to personalize and gamify user interactions, thus improving customer engagement and retention rates. Additionally, Mok offers real-time analytics on customer engagement, which supports data-driven strategies aimed at increasing revenue. With an emphasis on seamless integration, Mok is compatible with multiple devices and upholds strong data security measures. This comprehensive platform also simplifies the monitoring and evaluation of notifications, helping users troubleshoot issues, recognize trends, and enhance the overall customer journey while keeping engagement levels high.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Airship No 
Amplitude Yes 
Branch Yes 
Canopy Yes 
Drupal Yes 
Firebase No 
Foursquare Yes 
Gimbal by Infillion Yes 
Kubit Yes 
Microsoft Azure Yes 
Movable Ink Yes 
Pandium Yes 
PlotProjects Yes 
Salesforce Yes 
Simon AI Yes 
Tapcart Yes 
Telnyx No 
Tinyclues Yes 
Workers by Delos Yes 
mParticle Yes 

Integrations

Airship Yes 
Amplitude No 
Branch No 
Canopy No 
Drupal No 
Firebase Yes 
Foursquare No 
Gimbal by Infillion No 
Kubit No 
Microsoft Azure No 
Movable Ink No 
Pandium No 
PlotProjects No 
Salesforce No 
Simon AI No 
Tapcart No 
Telnyx Yes 
Tinyclues No 
Workers by Delos No 
mParticle No 

Pricing Details

No price information available.
Free Trial No 
Free Version Yes 

Pricing Details

$99 per month
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Airship

Founded

2009

Country

United States

Website

www.airship.com

Vendor Details

Company Name

Mok

Country

United Kingdom

Website

unomok.com

Product Features

Customer Engagement

Analytics Yes 
Churn Management Yes 
Communication Management Yes 
Community Management No 
Content Syndication Yes 
Feedback Collection Yes 
Gamification Yes 
Live Chat Yes 
Video Content Yes 

Mobile Marketing

Channel Attribution No 
Contextual Targeting No 
Coupons No 
Email Marketing No 
Engagement Monitoring No 
In-App Marketing No 
Location-Based Marketing No 
Push Notifications No 
Text Messaging No 
Text-to-Win No 

Push Notifications

A/B Testing Yes 
Analytics Yes 
Campaign Segmentation Yes 
Contextual Targeting Yes 
Device Targeting No 
Expiry Notifications Yes 
Geo Targeting No 
Mobile Notifications Yes 
Notification Scheduling Yes 
Visual Notifications Yes 
Web Notifications Yes 

SMS Marketing

2-Way Messaging Yes 
Artificial Intelligence No 
Contact Management No 
MMS No 
Mass Texting Yes 
Message Personalization Yes 
Mobile Coupons Yes 
Mobile Keywords No 
Polls / Voting No 
Reporting/Analytics Yes 
Scheduled Messaging Yes 
Shortcodes No 
Text-to-Win No 

Product Features

Push Notifications

A/B Testing No 
Analytics No 
Campaign Segmentation No 
Contextual Targeting No 
Device Targeting No 
Expiry Notifications No 
Geo Targeting No 
Mobile Notifications No 
Notification Scheduling No 
Visual Notifications No 
Web Notifications No 

Alternatives

Alternatives