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support

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Description

Airship is used by thousands of top brands around the globe to build closer relationships with customers through highly contextualized and relevant interactions. Airship's Customer Engagement platform is mobile-first and data-driven. This allows brands to focus on individual customers and their needs rather than which marketing channels to use. Airship makes it easier and more efficient to increase customer lifetime value in an omni-channel era. Airship optimizes every customer journey across all digital touchpoints with trillions of interactions across mobile apps, push notifications and mobile wallets.

Description

For companies that prioritize app development, Leanplum stands out as the sole solution designed to tailor and enhance every customer interaction, both within the app and beyond. As the only firm dedicated exclusively to engagement, personalization, and optimization for sectors such as gaming, subscriptions, on-demand services, mobility applications, as well as mobile retail and finance, we possess deep insights into the workflows and use cases prevalent in the app industry. Our unique platform merges Lifecycle Marketing with LiveOps promotions, allowing users to manage live events and sales through Remote Configuration while leveraging a robust system of real-time data and A/B testing. Additionally, we offer a seamless integration of Lifecycle Marketing with tools to personalize and improve the Product Experience, all founded on a powerful data-driven approach. By enabling users to engage through customized multi-channel strategies in real time, we empower businesses to cultivate a devoted user base by delivering pertinent content tailored to behavioral insights and responsive triggers. This comprehensive approach ensures that each interaction is meaningful and contributes to sustained user engagement and satisfaction.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Amplitude Yes 
Foursquare Yes 
Kubit Yes 
PlotProjects Yes 
ActiveScale Yes 
Branch Yes 
Courier Yes 
Google Analytics Yes 
Google Cloud Storage Yes 
Herow Yes 
Ketch Yes 
Meltano Yes 
Microsoft Azure Yes 
Optimove Yes 
Purple Yes 
Salesforce Agentforce Marketing Yes 
Snowplow Analytics Yes 
Tapcart Yes 
eduMe No 
me&u Yes 

Integrations

Amplitude Yes 
Foursquare Yes 
Kubit Yes 
PlotProjects Yes 
ActiveScale No 
Branch No 
Courier No 
Google Analytics No 
Google Cloud Storage No 
Herow No 
Ketch No 
Meltano No 
Microsoft Azure No 
Optimove No 
Purple No 
Salesforce Agentforce Marketing No 
Snowplow Analytics No 
Tapcart No 
eduMe Yes 
me&u No 

Pricing Details

No price information available.
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Airship

Founded

2009

Country

United States

Website

www.airship.com

Vendor Details

Company Name

Leanplum

Founded

2012

Country

United States

Website

www.leanplum.com

Product Features

Customer Engagement

Analytics Yes 
Churn Management Yes 
Communication Management Yes 
Community Management No 
Content Syndication Yes 
Feedback Collection Yes 
Gamification Yes 
Live Chat Yes 
Video Content Yes 

Mobile Marketing

Channel Attribution No 
Contextual Targeting No 
Coupons No 
Email Marketing No 
Engagement Monitoring No 
In-App Marketing No 
Location-Based Marketing No 
Push Notifications No 
Text Messaging No 
Text-to-Win No 

Push Notifications

A/B Testing Yes 
Analytics Yes 
Campaign Segmentation Yes 
Contextual Targeting Yes 
Device Targeting No 
Expiry Notifications Yes 
Geo Targeting No 
Mobile Notifications Yes 
Notification Scheduling Yes 
Visual Notifications Yes 
Web Notifications Yes 

SMS Marketing

2-Way Messaging Yes 
Artificial Intelligence No 
Contact Management No 
MMS No 
Mass Texting Yes 
Message Personalization Yes 
Mobile Coupons Yes 
Mobile Keywords No 
Polls / Voting No 
Reporting/Analytics Yes 
Scheduled Messaging Yes 
Shortcodes No 
Text-to-Win No 

Product Features

Location-Based Marketing

Audience Demographics No 
Beacons (BLE) No 
Contextual Marketing No 
Footfall Analytics No 
Geofencing No 
Location Intelligence No 
Marketing Attribution No 
Marketing Automation No 
NFC No 
Personalization No 
Push Notifications No 
QR Codes No 
Reporting / Analytics No 
Social Marketing No 
Wi-Fi No 

Marketing Automation

A/B Testing Yes 
Analytics / ROI Tracking Yes 
Artificial Intelligence No 
Content / Blogging Platform No 
Customizable CTAs Yes 
Drip Campaigns Yes 
Dynamic Content Yes 
Landing Pages / Web Forms No 
Lead Scoring No 
Sales Intelligence Yes 
Search Marketing No 
Segmentation Yes 
Social Marketing No 
Website Visitor Tracking No 

Mobile App Analytics

A/B Testing Yes 
Channel Attribution No 
Cohort Analysis No 
Funnel Analysis No 
In-App Events Tracking No 
Push Notifications Yes 
Retention Tracking No 
Revenue Tracking No 
Uninstall Tracking No 

Mobile Marketing

Channel Attribution No 
Contextual Targeting No 
Coupons No 
Email Marketing No 
Engagement Monitoring No 
In-App Marketing No 
Location-Based Marketing No 
Push Notifications No 
Text Messaging No 
Text-to-Win No 

Push Notifications

A/B Testing No 
Analytics No 
Campaign Segmentation No 
Contextual Targeting No 
Device Targeting No 
Expiry Notifications No 
Geo Targeting No 
Mobile Notifications No 
Notification Scheduling No 
Visual Notifications No 
Web Notifications No 

Alternatives

Alternatives