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Description
Airship is used by thousands of top brands around the globe to build closer relationships with customers through highly contextualized and relevant interactions. Airship's Customer Engagement platform is mobile-first and data-driven. This allows brands to focus on individual customers and their needs rather than which marketing channels to use. Airship makes it easier and more efficient to increase customer lifetime value in an omni-channel era.
Airship optimizes every customer journey across all digital touchpoints with trillions of interactions across mobile apps, push notifications and mobile wallets.
Description
A digital bill, receipt, or invoice serves as a necessary proof of transaction and its issuance is a legal requirement, making it essential that when we embrace a paperless approach, these digital documents are transmitted through adaptable delivery channels to ensure they reach everyone and remain accessible for a lifetime. Have you ever received a PDF or image of a bill and found yourself pondering what to do with it? These digital bills are typically static and can be manipulated easily; however, by utilizing web technologies to display e-receipts, we can transform many static elements into dynamic and personalized experiences. This transformation can be likened to the highly tailored interfaces of leading web platforms or mobile applications, such as Amazon. Furthermore, companies can facilitate customer navigation from one brand to another within their corporate group, customizing offers based on the specific brand, customer profiles, and even the individual store's context, thereby enhancing the shopping experience. In this way, the integration of advanced technology not only streamlines transaction documentation but also enriches customer engagement through personalized marketing strategies.
API Access
Has API
No
API Access
Has API
No
Integrations
AT Internet
Yes
ActionIQ
Yes
ActiveScale
Yes
Adobe Analytics
Yes
Canopy
Yes
Courier
Yes
Faraday
Yes
Foursquare
Yes
Gimbal by Infillion
Yes
Google Analytics
Yes
Integrations
AT Internet
No
ActionIQ
No
ActiveScale
No
Adobe Analytics
No
Canopy
No
Courier
No
Faraday
No
Foursquare
No
Gimbal by Infillion
No
Google Analytics
No
Pricing Details
No price information available.
Free Trial
No
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Airship
Founded
2009
Country
United States
Website
www.airship.com
Vendor Details
Company Name
Karnival
Founded
2019
Country
India
Website
www.karnival.com
Product Features
Customer Engagement
Analytics
Yes
Churn Management
Yes
Communication Management
Yes
Community Management
No
Content Syndication
Yes
Feedback Collection
Yes
Gamification
Yes
Live Chat
Yes
Video Content
Yes
Mobile Marketing
Channel Attribution
No
Contextual Targeting
No
Coupons
No
Email Marketing
No
Engagement Monitoring
No
In-App Marketing
No
Location-Based Marketing
No
Push Notifications
No
Text Messaging
No
Text-to-Win
No
Push Notifications
A/B Testing
Yes
Analytics
Yes
Campaign Segmentation
Yes
Contextual Targeting
Yes
Device Targeting
No
Expiry Notifications
Yes
Geo Targeting
No
Mobile Notifications
Yes
Notification Scheduling
Yes
Visual Notifications
Yes
Web Notifications
Yes
SMS Marketing
2-Way Messaging
Yes
Artificial Intelligence
No
Contact Management
No
MMS
No
Mass Texting
Yes
Message Personalization
Yes
Mobile Coupons
Yes
Mobile Keywords
No
Polls / Voting
No
Reporting/Analytics
Yes
Scheduled Messaging
Yes
Shortcodes
No
Text-to-Win
No
Product Features
Customer Engagement
Analytics
No
Churn Management
No
Communication Management
No
Community Management
No
Content Syndication
No
Feedback Collection
No
Gamification
No
Live Chat
No
Video Content
No
