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Average Ratings 0 Ratings

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features
design
support

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Write a Review

Description

Airship is used by thousands of top brands around the globe to build closer relationships with customers through highly contextualized and relevant interactions. Airship's Customer Engagement platform is mobile-first and data-driven. This allows brands to focus on individual customers and their needs rather than which marketing channels to use. Airship makes it easier and more efficient to increase customer lifetime value in an omni-channel era. Airship optimizes every customer journey across all digital touchpoints with trillions of interactions across mobile apps, push notifications and mobile wallets.

Description

Airship serves as an all-in-one customer engagement solution that empowers users to design, automate, and enhance tailored messaging through various channels, including push notifications, in-app communications, SMS, email, and mobile wallets. This platform features sophisticated segmentation capabilities and real-time audience development driven by user actions and preferences, complemented by user-friendly Campaign and Journey builders to facilitate cross-channel management. Equipped with integrated AB testing, insightful analytics dashboards, and predictive AI tools, it enables users to evaluate engagement levels, predict results, and autonomously adjust campaigns for improved retention and conversions. Additionally, Airship's SDKs and APIs offer support for rich media, deep linking, and dynamic content, ensuring that users receive relevant experiences, while its consent management system and data encryption maintain adherence to privacy standards. Whether you're looking for lifecycle messaging, transactional notifications, or strategies to re-engage users, Airship delivers comprehensive tools to connect with users throughout every phase of their journey, ultimately enhancing overall user satisfaction and loyalty.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

ActionIQ Yes 
Amplitude Yes 
Applicaster Yes 
Bluedot Yes 
Customer.io Yes 
Drupal Yes 
Faraday Yes 
Gimbal by Infillion Yes 
Herow Yes 
Kubit Yes 
Meltano Yes 
Mok Yes 
Pandium Yes 
Playable No 
Radar Yes 
Salesforce Agentforce Marketing Yes 
Swiftly Yes 
Tapcart Yes 
me&u Yes 

Integrations

ActionIQ No 
Amplitude No 
Applicaster No 
Bluedot No 
Customer.io No 
Drupal No 
Faraday No 
Gimbal by Infillion No 
Herow No 
Kubit No 
Meltano No 
Mok No 
Pandium No 
Playable Yes 
Radar No 
Salesforce Agentforce Marketing No 
Swiftly No 
Tapcart No 
me&u No 

Pricing Details

No price information available.
Free Trial No 
Free Version Yes 

Pricing Details

$204.99 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Airship

Founded

2009

Country

United States

Website

www.airship.com

Vendor Details

Company Name

Airship

Founded

2002

Country

United Kingdom

Website

airship.co.uk

Product Features

Customer Engagement

Analytics Yes 
Churn Management Yes 
Communication Management Yes 
Community Management No 
Content Syndication Yes 
Feedback Collection Yes 
Gamification Yes 
Live Chat Yes 
Video Content Yes 

Mobile Marketing

Channel Attribution No 
Contextual Targeting No 
Coupons No 
Email Marketing No 
Engagement Monitoring No 
In-App Marketing No 
Location-Based Marketing No 
Push Notifications No 
Text Messaging No 
Text-to-Win No 

Push Notifications

A/B Testing Yes 
Analytics Yes 
Campaign Segmentation Yes 
Contextual Targeting Yes 
Device Targeting No 
Expiry Notifications Yes 
Geo Targeting No 
Mobile Notifications Yes 
Notification Scheduling Yes 
Visual Notifications Yes 
Web Notifications Yes 

SMS Marketing

2-Way Messaging Yes 
Artificial Intelligence No 
Contact Management No 
MMS No 
Mass Texting Yes 
Message Personalization Yes 
Mobile Coupons Yes 
Mobile Keywords No 
Polls / Voting No 
Reporting/Analytics Yes 
Scheduled Messaging Yes 
Shortcodes No 
Text-to-Win No 

Product Features

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