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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Airkit enhances your existing record systems to provide digital experiences that inspire customer engagement. Transform any sales and service interaction throughout the customer journey, including automated onboarding, self-service account modifications, digital cross-selling, and churn reduction, alongside a wide array of other functionalities. Simplify front-end development using pre-existing components and templates for web, mobile, voice, and chat, or create custom solutions tailored to your needs. With top-tier debugging and error management tools, you can deploy high-quality applications more swiftly and with increased assurance. This leads to fewer mistakes and reduced maintenance efforts. Design your unique brand components and asset libraries to ensure that your applications consistently adhere to your branding standards. Seamlessly transmit customer information between your core systems and Airkit-enabled experiences through the use of APIs and ready-to-use integrations. Assess and enhance user interactions with integrated app analytics and reporting dashboards that track engagement levels. Furthermore, eliminate the need for physical paperwork to meet compliance, privacy, and security standards, ensuring adherence to regulations such as TCPA, PCI, SOC2, GDPR, and HIPAA. By leveraging these capabilities, businesses can focus more on enhancing customer relationships and less on operational hurdles.

Description

Create comprehensive customer journeys using a robust digital experience platform that enables the rapid development of secure websites, portals, and applications with integrated data. Uncover the platform that not only enhances customer engagement but also boosts revenue through pre-built applications and intuitive drag-and-drop tools. Equip your team to efficiently design and refine secure, captivating digital experiences utilizing low-code web solutions. Tailor personalized content through connected data and AI-driven methodologies while establishing a unified source of truth to foster stronger relationships. Collaborate across departments to provide your customers with a straightforward path to find what they need. Ensure seamless experiences throughout sales, service, marketing, commerce, and beyond, allowing customers to seek answers on their own terms and timelines. Whether you're in need of a knowledge base, self-service portal, or a community forum, our platform offers comprehensive solutions to meet your needs and enhance customer satisfaction. By empowering customers to find information independently, you create a more engaging and user-friendly experience.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Braintree Yes 
Chaordix Community Platform No 
Common Room No 
Crowdin No 
Inspire Planner No 
Intercom Yes 
Kinective Bridge No 
Leaptree Incentivize No 
Microsoft Dynamics 365 Yes 
NiCE CXone Mpower Yes 
Provar No 
Smart Order Refill No 
StoreConnect No 
Titan No 
Twilio Yes 
WebRezPro No 
Wufoo No 
Zapier No 
Zendesk Yes 
uPerform No 

Integrations

Braintree No 
Chaordix Community Platform Yes 
Common Room Yes 
Crowdin Yes 
Inspire Planner Yes 
Intercom No 
Kinective Bridge Yes 
Leaptree Incentivize Yes 
Microsoft Dynamics 365 No 
NiCE CXone Mpower No 
Provar Yes 
Smart Order Refill Yes 
StoreConnect Yes 
Titan Yes 
Twilio No 
WebRezPro Yes 
Wufoo Yes 
Zapier Yes 
Zendesk No 
uPerform Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

$250 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Airkit

Founded

2017

Country

United States

Website

www.airkit.com

Vendor Details

Company Name

Salesforce

Founded

1999

Country

United States

Website

www.salesforce.com/products/experience-cloud/overview/

Product Features

Customer Engagement

Analytics Yes 
Churn Management Yes 
Communication Management Yes 
Community Management No 
Content Syndication No 
Feedback Collection Yes 
Gamification No 
Live Chat No 
Video Content No 

Customer Experience

Action Management Yes 
Analytics Yes 
Customer Segmentation No 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection Yes 
Sentiment Analysis No 
Survey Management Yes 
Text Analysis No 
Trend Analysis No 

Digital Experience Platforms (DXP)

Alerts / Notifications No 
Auto-Tagging No 
Blogs No 
Calendar Yes 
Content Modeling No 
Digital Asset Management Yes 
File Sharing Yes 
Form Builder Yes 
Forums / Message Boards No 
Headless CMS No 
Knowledge Base No 
Performance Monitoring No 
Personalization / Segmentation Yes 
Reporting / Analytics Yes 
Surveys / Polls Yes 
Templates Yes 
User Management / Permissions Yes 
Version Control No 
Wiki No 
Workflow Management Yes 

Low-Code Development

AI-Assisted Development No 
Business Process Automation Yes 
Collaborative Development No 
Data Aggregation and Publishing No 
Deployment Management No 
Drag & Drop Yes 
Integrations Management Yes 
Iteration Management No 
Performance Monitoring No 
Requirements Management No 
Templates Yes 
Visual Modeling Yes 
Web / Mobile App Development Yes 
Workflow Management Yes 

Product Features

Community

Content Management Yes 
Content Moderation Yes 
Discussions / Forums Yes 
Event Management Yes 
Group Management Yes 
Ideation / Crowdsourcing Yes 
Member Directory Yes 
Membership Management Yes 
Social Media Management Yes 
Website Management Yes 
White Label No 

Digital Experience Platforms (DXP)

Alerts / Notifications No 
Auto-Tagging No 
Blogs No 
Calendar No 
Content Modeling No 
Digital Asset Management No 
File Sharing No 
Form Builder No 
Forums / Message Boards No 
Headless CMS No 
Knowledge Base No 
Performance Monitoring No 
Personalization / Segmentation No 
Reporting / Analytics No 
Surveys / Polls No 
Templates No 
User Management / Permissions No 
Version Control No 
Wiki No 
Workflow Management No 

Alternatives

Alternatives

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