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Description
Leverage Airim's AI-driven Personalization Engine to automatically present ideal content to users by analyzing their in-app or on-site actions, preferred languages, demographic information, or the acquisition channels, such as the specific ad campaigns that directed them. You can easily add custom attributes through APIs or import customer tags directly from your chosen CRM or marketing automation tools without hassle. Enhance your knowledge base with powerful hyper-personalization features that can be integrated anywhere on your website or application. Our AI system operates continuously to provide highly tailored content for your visitors, ensuring an exceptional customer experience. Gain insights into what resonates with your audience as our AI monitors trending keywords and content engagement trends, offering automated recommendations to optimize your knowledge base. You can filter your entire dataset by your preferred criteria and witness real-time fluctuations in user engagement, allowing for strategic decision-making and enhanced performance. Discover how fine-tuning your personalization efforts can lead to significantly improved user satisfaction and loyalty.
Description
StoryPulse serves as a user-friendly customer engagement tool integrated with your CRM system, enabling sales professionals to connect with clients seamlessly while delivering content and conducting surveys. This platform allows for the effortless collection of customer data points, which can be utilized for analytics and segmentation strategies, ensuring that organizations can effectively reach their target audiences. By facilitating access to both qualitative and quantitative feedback from users, businesses can gain valuable insights into customer preferences and behaviors. Furthermore, the platform offers customization options that enable users to modify content directly or through module settings, providing flexibility in design and presentation. With StoryPulse, organizations are equipped to enhance their customer engagement strategies and improve overall client satisfaction. This innovative tool transforms the way businesses interact with their customers, paving the way for more informed decision-making.
API Access
Has API
API Access
Has API
Integrations
Facebook
Freshdesk
Intercom
Mailchimp
Pipedrive
Zendesk
Pricing Details
$49 per month
Free Trial
Free Version
Pricing Details
$5 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Airim
Founded
2017
Country
United States
Website
airim.co
Vendor Details
Company Name
PlayClay
Website
storypulse.com
Product Features
Customer Engagement
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Product Features
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis