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support

Description

Easily monitor and manage application errors in just a few minutes using Airbrake, a powerful solution for error detection and monitoring. This efficient tool allows users to swiftly pinpoint, evaluate, and rectify issues, providing insights into parameters, stack traces, impacted users, and additional details. With its comprehensive dashboards, Airbrake simplifies error tracking and management significantly. Moreover, users can access Airbrake through its mobile-optimized web application, ensuring that they can stay informed and address issues on-the-go. This flexibility enhances the overall user experience and contributes to faster resolution times.

Description

Bugfender serves as a remote logger, crash reporting tool, and platform for in-app user feedback specifically designed for application developers. It captures every action within the app, even in instances where it doesn’t crash, allowing developers to replicate and address issues more efficiently, thus enhancing customer support. With a strong emphasis on user privacy, Bugfender operates efficiently in terms of battery and network usage, maintaining logging capabilities even when the device is offline. This tool empowers developers to identify and rectify bugs before users become aware of them. By logging bugs across all devices and delivering the results in mere seconds, Bugfender allows for prompt fixes, ensuring that users never encounter an error message. This proactive approach helps in achieving 5-Star Ratings. Beyond merely tracking crashes and bugs, Bugfender gathers comprehensive data essential for creating a detailed understanding of user behavior, which is vital for obtaining those coveted five-star ratings. Additionally, it facilitates exceptional customer service by enabling developers to focus on individual users, thereby offering tailored support to enhance user satisfaction and loyalty. Ultimately, Bugfender transforms the way developers interact with their applications and users, fostering a more resilient and user-friendly product.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Bitbucket Yes 
GitHub Yes 
Jira Yes 
Jira Work Management Yes 
Slack Yes 
Stackreaction Yes 
Zapier Yes 
APIANT Yes 
AlertOps Yes 
Basecamp No 
Callgoose SQIBS Yes 
Freshdesk No 
Geckoboard Yes 
Idobata Yes 
Redbooth No 
Rippling Yes 
Wufoo Yes 
Zulip Yes 
imgproxy Yes 

Integrations

Bitbucket Yes 
GitHub Yes 
Jira Yes 
Jira Work Management Yes 
Slack Yes 
Stackreaction Yes 
Zapier Yes 
APIANT No 
AlertOps No 
Basecamp Yes 
Callgoose SQIBS No 
Freshdesk Yes 
Geckoboard No 
Idobata No 
Redbooth Yes 
Rippling No 
Wufoo No 
Zulip No 
imgproxy No 

Pricing Details

$49.00/month
Starting price $59.00/month
Free Trial Yes 
Free Version Yes 

Pricing Details

€29 per month
All of our plans include unlimited app installs, unlimited app users and sessions and enterprise-grade encryption.
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Airbrake

Country

United States

Website

airbrake.io

Vendor Details

Company Name

Beenario

Founded

2014

Country

Germany

Website

bugfender.com

Product Features

Application Development

Access Controls/Permissions Yes 
Code Assistance No 
Code Refactoring Yes 
Collaboration Tools Yes 
Compatibility Testing Yes 
Data Modeling Yes 
Debugging Yes 
Deployment Management Yes 
Graphical User Interface No 
Mobile Development No 
No-Code No 
Reporting/Analytics Yes 
Software Development Yes 
Source Control Yes 
Testing Management No 
Version Control No 
Web App Development Yes 

Product Features

Application Development

Access Controls/Permissions Yes 
Code Assistance Yes 
Code Refactoring Yes 
Collaboration Tools Yes 
Compatibility Testing Yes 
Data Modeling No 
Debugging Yes 
Deployment Management No 
Graphical User Interface Yes 
Mobile Development Yes 
No-Code No 
Reporting/Analytics Yes 
Software Development Yes 
Source Control No 
Testing Management Yes 
Version Control No 
Web App Development No 

Application Performance Monitoring (APM)

Baseline Manager No 
Diagnostic Tools Yes 
Full Transaction Diagnostics No 
Performance Control No 
Resource Management No 
Root-Cause Diagnosis Yes 
Server Performance No 
Trace Individual Transactions Yes 

Bug Tracking

Backlog Management Yes 
Filtering No 
Issue Tracking Yes 
Release Management No 
Task Management No 
Ticket Management Yes 
Workflow Management No 

Issue Tracking

Assignment Management No 
Dashboard Yes 
Escalation Management No 
Issue Auditing Yes 
Issue Scheduling No 
Knowledge Base No 
Project Management No 
Recurring Issues Yes 
Scheduling No 
Task Management No 

Log Management

Archiving Yes 
Audit Trails Yes 
Compliance Reporting Yes 
Consolidation No 
Data Visualization Yes 
Event Logs Yes 
Network Logs No 
Remediation No 
Syslogs No 
Thresholds No 
Web Logs Yes 

Website Monitoring

Availability Testing No 
Event Logs Yes 
Event-Based Notifications Yes 
FTP Monitoring No 
Mail Server Monitoring No 
Maintenance Scheduling No 
Performance Metrics No 
Real Time Monitoring No 
Transaction Monitoring No 
Uptime Reporting No 

Alternatives

Alternatives

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