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Description
Utilize a contactless solution for capturing and assessing immediate customer feedback in restrooms and various locations. A QR code linked to a question is made available through stickers, cards, posters, or stands. Customers simply scan the QR code and cast their votes effortlessly. Satisfied patrons are encouraged to share their experiences on social media for a review. Obtain AirVote QR smileys to enhance your business's engagement. Choose the specific questions to pose to your clientele. Comprehensive reports provide insights into service trends based on time or location. If you receive an alert, you have the ability to dispatch maintenance quickly. Streamline maintenance schedules effectively. Evaluate both staff performance and overall business efficiency. Engage customers directly in your operations. Anonymous feedback can reveal insights you might otherwise overlook. Boost your profitability, as feedback from AirVote may highlight a customer's need for additional services beyond their initial requests. Facilitate more positive social media reviews by directing satisfied customers to your review pages on those platforms, thereby enhancing your online reputation and visibility.
Description
NPS Software for your business. Start collecting customer feedback by sending a simple Net Promoter Score® survey. Our automated survey platform will help increase response rates, collect actionable customer feedback, and maximize business growth. Multiple campaigns can be run to survey different audiences based on predefined schedules or events that were triggered in another application. You can combine email and in-app templates to reach customers on the channels that are most likely to respond to your surveys. You can personalize the survey templates' design and language and create a follow-up question that is based on the feedback. You can increase your response rate by using your domain and A/B testing subject lines. Also, have your audience verified for deliverability. Keep track of all the surveys sent to your audience. Workflows allow you to automate different processes and create unique scenarios.
API Access
Has API
No
API Access
Has API
No
Integrations
Facebook
Yes
Agile CRM
No
Chargebee
No
ClickFunnels
No
ClickTime
No
Emburse Abacus
No
Intercom
No
Jitbit Help Desk
No
Kantata
No
Lyftrondata
No
Integrations
Facebook
Yes
Agile CRM
Yes
Chargebee
Yes
ClickFunnels
Yes
ClickTime
Yes
Emburse Abacus
Yes
Intercom
Yes
Jitbit Help Desk
Yes
Kantata
Yes
Lyftrondata
Yes
Pricing Details
$30 per site per month
Free Trial
No
Free Version
Yes
Pricing Details
$39 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
AirVote
Founded
2019
Country
United States
Website
air-vote.com
Vendor Details
Company Name
Retently
Founded
2015
Country
United States
Website
www.retently.com
Product Features
Asset Tracking
Activity Tracking
No
Audit Trails
No
Barcoding / RFID
No
Checkout / Check-In
No
Depreciation Tracking
No
Disposal Tracking
No
Inventory Management
No
Location Tracking
No
QR Codes
No
Reservations
No
Service History
No
Customer Engagement
Analytics
Yes
Churn Management
No
Communication Management
No
Community Management
No
Content Syndication
No
Feedback Collection
No
Gamification
No
Live Chat
No
Video Content
No
Polling
Data Analysis Tools
Yes
Email Distribution
No
Feedback Collection
No
Live Results Tracking
No
Multiple Question Types
No
Online Polling
No
Phone Polling
No
Presentation Tools
No
Q & A
No
SMS Polling
No
Skip Logic
No
Supports Audio / Images / Video
No
Product Features
Customer Feedback
Alerts / Notifications
No
Behavior Analytics
No
Bug Reports
No
Community Feedback Tools
Yes
Live Chat
No
Negative Feedback Management
No
Net Promoter Score (NPS)
Yes
Screenshot / Screen Capture
No
Surveys
Yes
User Testing Tools
No
Video Feedback
No
Visual Feedback Tools
No
Voice of the Customer (VoC)
No
Website Feedback
No
Customer Loyalty
CRM
No
Corporate Memberships
No
Customer Activity Tracking
Yes
Discount Management
No
Gift Card System
No
Loyalty Card System
Yes
Member Portal
No
Membership Management
No
No-Card Loyalty System
No
Referral Tracking
No
Rewards Management
Yes
Customer Satisfaction
360 Degree Feedback
No
Analytics
Yes
Call Reporting
No
Complaint Monitoring
No
Feedback Collection
Yes
Survey Management
Yes
