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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

In the realm of 5G cellular IoT, effectively managing costs, monitoring policies and behaviors, evaluating vulnerability conditions, and promptly identifying and addressing real-time threats is impossible without immediate visibility, strategic instrumentation, and prescriptive guidance. AirHook stands out as a top-tier security service for cellular IoT, offering organizations a comprehensive strategy to handle cellular risks, costs, and threats in a timely manner. With AirHook, users can access all their cellular IoT devices from a unified dashboard that supports multiple carriers. This platform not only provides operational insights but also delivers predictive revenue analytics by examining data usage, addressing departmental operational challenges, and facilitating troubleshooting processes. Users can also receive alerts based on specific rules, allowing them to swiftly identify common issues and make well-informed decisions. Furthermore, AirHook streamlines back office functions such as billing coordination, cost center management, and data pool balancing, ensuring efficient operations. Additionally, the service integrates a predictive IoT analytics platform that features patented capabilities for detecting cellular intrusions, thereby enhancing overall security. Through these advanced features, organizations can stay ahead of potential threats and optimize their IoT cellular strategies effectively.

Description

The only global, operator-agnostic solution that integrates cellular communications with enterprise phone recording, CRM, AI-basedBI and other systems. This cost-effective and painless solution ensures that every business (cellular) phone call is recorded into the CRM system. All employees' business mobile calls, whether they are at work, home, or while traveling, are automatically captured and transferred to the CRM. You can automatically record, track, document and transcribe mobile calls, SMS records and other forms business-critical mobile communications, without exposing employees' privacy! Increase the engagement of your customer-facing team members. One device - Multiple business profiles. Allow your employees to use their mobile devices for work, while still protecting their privacy. Only log business calls and text messages.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Chorus Connection No 
Creatio No 
Gong No 
HubSpot CRM No 
HubSpot Customer Platform No 
LOCH Wireless Machine Vision Yes 
Microsoft Dynamics 365 No 
NiCE CXone Mpower No 
Oracle Artificial Intelligence No 
Pipedrive No 
Salesforce No 
Verint Speech Analytics No 

Integrations

Chorus Connection Yes 
Creatio Yes 
Gong Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
LOCH Wireless Machine Vision No 
Microsoft Dynamics 365 Yes 
NiCE CXone Mpower Yes 
Oracle Artificial Intelligence Yes 
Pipedrive Yes 
Salesforce Yes 
Verint Speech Analytics Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$30 dollar per user per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

LOCH Technologies

Founded

2014

Country

United States

Website

loch.io/airhook/

Vendor Details

Company Name

Mobile2CRM

Country

Israel

Website

www.mobile2CRM.com

Product Features

Product Features

Call Recording

Archiving Yes 
Call Sharing Yes 
Distributed Call Recording Yes 
Event Triggered Recording Yes 
File Transfer No 
Instant Retrieval No 
On-Demand Recording Yes 
Recording Bookmarking No 
Scheduled Recording No 
Screen Activity Recording No 
Video Call Recording No 

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