Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
AirDroid Remote Support is a comprehensive customer assistance tool tailored for teams in customer service, IT support, and Help Desk environments, enabling effective remote control and management of both attended and unattended devices. This innovative solution allows technicians and IT specialists to deliver technical support from afar, troubleshoot issues, and execute a range of tasks on Android devices without the need for on-site presence.
Key features include:
* Unattended Remote Access
* Security Policy Implementation
* Group Management Capabilities
* Black Screen Mode for Privacy
* Remote Input Method Functionality
* Voice Call and Chat Options
* Screen Sharing Abilities
* Gesture Tutorials for User Assistance
* File Transfer Capabilities
In addition to these features, AirDroid Remote Support enhances efficiency and user experience by streamlining communication and ensuring swift resolution of technical challenges.
Description
Doctor Droid is an innovative AI-powered platform aimed at transforming how engineering teams monitor and resolve issues. It streamlines intricate investigations by adhering to established procedures, analyzing data from various integrations, pinpointing root causes, and implementing standardized runbooks for automated recovery. By actively monitoring alerts, Doctor Droid equips teams with pertinent data and insights, thereby cutting down on-call time by as much as 80% and enabling quick responses from engineers. Additionally, it enhances the onboarding experience for new engineers by automating document searches, familiarizing them with new tools, and helping them understand data, which allows them to take on primary on-call responsibilities right from the start. Furthermore, Doctor Droid is capable of conducting spontaneous investigations, such as scrutinizing Kubernetes clusters or reviewing recent deployments, while also adapting to create new strategies based on user recommendations and existing documentation. It boasts seamless integration with over 40 different tools throughout the technology stack, which significantly enhances its functionality and versatility. As a result, engineering teams can operate more efficiently and effectively in a rapidly evolving environment.
API Access
Has API
No
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
AWS CodePipeline
No
AWS Lambda
No
Amazon API Gateway
No
Amazon Data Firehose
No
Amazon EKS
No
Amazon S3
No
Ansible
No
Bash
No
Bitbucket
No
CircleCI
No
Integrations
AWS CodePipeline
Yes
AWS Lambda
Yes
Amazon API Gateway
Yes
Amazon Data Firehose
Yes
Amazon EKS
Yes
Amazon S3
Yes
Ansible
Yes
Bash
Yes
Bitbucket
Yes
CircleCI
Yes
Pricing Details
$199/seat/year
Free Trial
Yes
Free Version
No
Pricing Details
$99 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Sand Studio
Founded
2011
Country
Singapore
Website
www.airdroid.com
Vendor Details
Company Name
Doctor Droid
Country
United States
Website
drdroid.io
Product Features
Remote Support
Diagnostic Tools
No
File Transfer
No
Live Chat
No
Real-time Chat
No
Remote Control
No
Screen Sharing
No
Session Recording
No
Session Transfer
No
Surveys & Feedback
No
Product Features
Container Management
Access Control
No
Application Development
No
Automatic Scaling
No
Build Automation
No
Container Health Management
No
Container Storage
No
Deployment Automation
No
File Isolation
No
Hybrid Deployments
No
Network Isolation
No
Orchestration
No
Shared File Systems
No
Version Control
No
Virtualization
No