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ease
features
design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

AirDroid Remote Support is a comprehensive customer assistance tool tailored for teams in customer service, IT support, and Help Desk environments, enabling effective remote control and management of both attended and unattended devices. This innovative solution allows technicians and IT specialists to deliver technical support from afar, troubleshoot issues, and execute a range of tasks on Android devices without the need for on-site presence. Key features include: * Unattended Remote Access * Security Policy Implementation * Group Management Capabilities * Black Screen Mode for Privacy * Remote Input Method Functionality * Voice Call and Chat Options * Screen Sharing Abilities * Gesture Tutorials for User Assistance * File Transfer Capabilities In addition to these features, AirDroid Remote Support enhances efficiency and user experience by streamlining communication and ensuring swift resolution of technical challenges.

Description

Doctor Droid is an innovative AI-powered platform aimed at transforming how engineering teams monitor and resolve issues. It streamlines intricate investigations by adhering to established procedures, analyzing data from various integrations, pinpointing root causes, and implementing standardized runbooks for automated recovery. By actively monitoring alerts, Doctor Droid equips teams with pertinent data and insights, thereby cutting down on-call time by as much as 80% and enabling quick responses from engineers. Additionally, it enhances the onboarding experience for new engineers by automating document searches, familiarizing them with new tools, and helping them understand data, which allows them to take on primary on-call responsibilities right from the start. Furthermore, Doctor Droid is capable of conducting spontaneous investigations, such as scrutinizing Kubernetes clusters or reviewing recent deployments, while also adapting to create new strategies based on user recommendations and existing documentation. It boasts seamless integration with over 40 different tools throughout the technology stack, which significantly enhances its functionality and versatility. As a result, engineering teams can operate more efficiently and effectively in a rapidly evolving environment.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

No images available

Screenshots View All

Integrations

AWS CodePipeline No 
AWS Lambda No 
Amazon API Gateway No 
Amazon Data Firehose No 
Amazon EKS No 
Amazon S3 No 
Ansible No 
Bash No 
Bitbucket No 
CircleCI No 
ClickHouse No 
Elasticsearch No 
Google Cloud Platform No 
Harness No 
Honeybadger No 
Microsoft Teams No 
Mimir Classroom No 
PostgreSQL No 
Sentry No 
Slack No 

Integrations

AWS CodePipeline Yes 
AWS Lambda Yes 
Amazon API Gateway Yes 
Amazon Data Firehose Yes 
Amazon EKS Yes 
Amazon S3 Yes 
Ansible Yes 
Bash Yes 
Bitbucket Yes 
CircleCI Yes 
ClickHouse Yes 
Elasticsearch Yes 
Google Cloud Platform Yes 
Harness Yes 
Honeybadger Yes 
Microsoft Teams Yes 
Mimir Classroom Yes 
PostgreSQL Yes 
Sentry Yes 
Slack Yes 

Pricing Details

$199/seat/year
Free Trial Yes 
Free Version No 

Pricing Details

$99 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Sand Studio

Founded

2011

Country

Singapore

Website

www.airdroid.com

Vendor Details

Company Name

Doctor Droid

Country

United States

Website

drdroid.io

Product Features

Remote Support

Diagnostic Tools No 
File Transfer No 
Live Chat No 
Real-time Chat No 
Remote Control No 
Screen Sharing No 
Session Recording No 
Session Transfer No 
Surveys & Feedback No 

Product Features

Container Management

Access Control No 
Application Development No 
Automatic Scaling No 
Build Automation No 
Container Health Management No 
Container Storage No 
Deployment Automation No 
File Isolation No 
Hybrid Deployments No 
Network Isolation No 
Orchestration No 
Shared File Systems No 
Version Control No 
Virtualization No 

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