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ease
features
design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

AirDroid Remote Support is a comprehensive customer assistance tool tailored for teams in customer service, IT support, and Help Desk environments, enabling effective remote control and management of both attended and unattended devices. This innovative solution allows technicians and IT specialists to deliver technical support from afar, troubleshoot issues, and execute a range of tasks on Android devices without the need for on-site presence. Key features include: * Unattended Remote Access * Security Policy Implementation * Group Management Capabilities * Black Screen Mode for Privacy * Remote Input Method Functionality * Voice Call and Chat Options * Screen Sharing Abilities * Gesture Tutorials for User Assistance * File Transfer Capabilities In addition to these features, AirDroid Remote Support enhances efficiency and user experience by streamlining communication and ensuring swift resolution of technical challenges.

Description

BlackBerry 10 operates on the QNX platform, which resembles Unix, providing support for the Qt application framework (version 4.8) and integrating an Android runtime in some of its later models to accommodate Android applications. Before the introduction of version 10.3.1, it also allowed the use of the Adobe AIR runtime. The interface is designed with touch-based interactions and gestures that enable users to navigate and control their devices without needing to use physical buttons, apart from the essential power button that turns the device on or off. Additionally, hardware keyboards are supported, including those that offer touch input capabilities. While the touchscreen serves as the primary means of interaction with BlackBerry 10, devices equipped with a physical keyboard also allow users to utilize it for input. Navigating the system can be achieved through a combination of gestures and keyboard shortcuts, enhancing the user experience. All communications, including emails, SMS/MMS messages, calls, and notifications, are conveniently organized within the BlackBerry Hub for easy access and management. This integration streamlines user interaction and keeps all relevant information in one accessible location.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

Axonius No 
BlackBerry IVY No 
DexProtector No 
Inpixon No 
PC Matic No 
Saviance Patient Intake Tablet No 
Trimble TMS No 
iHealthConnect No 

Integrations

Axonius Yes 
BlackBerry IVY Yes 
DexProtector Yes 
Inpixon Yes 
PC Matic Yes 
Saviance Patient Intake Tablet Yes 
Trimble TMS Yes 
iHealthConnect Yes 

Pricing Details

$199/seat/year
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Sand Studio

Founded

2011

Country

Singapore

Website

www.airdroid.com

Vendor Details

Company Name

BlackBerry

Founded

1984

Country

Canada

Website

www.blackberry.com/us/en/support/devices/end-of-life

Product Features

Remote Support

Diagnostic Tools No 
File Transfer No 
Live Chat No 
Real-time Chat No 
Remote Control No 
Screen Sharing No 
Session Recording No 
Session Transfer No 
Surveys & Feedback No 

Product Features

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